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Water light can't be reset

I bought a Starbucks Saeco Sirena espresso maker a month. Now it has a problem that the blue water light does not go off even though there is water. The light is on steadily (not blinking). I just can't reset the light. I tried lifting the water tank, wiping the bottom plug, putting it back. I tried a few times, it still does not work. With the blue water light on, the machine simply does not work.

Greatly appreciate your help!

Kan


I ran very finely ground coffee through the Sirena and nothing came out. Now, the blue water light blinks but the button light won't come on at all. I tried taking the water basket out and replacing it but nothing seems to work. I can't prime the machine because the button lights won't come on.

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  • joepilot Jun 17, 2008

    Like Jay3700's problem, my brand new Sirena has similar probs, except the water light flashes like it is supposed to before it is initially primed, but the button lights don't illuminate (flashing or otherwise) when the power button is on.  In other words, it is not working as advertised for the initial priming of the machine.

  • kelsalseal Dec 15, 2008

    I brewed a couple of shots and started brewing another basket of coffee. At the very beginning of the brewing process the water light came on and began flashing quickly. The light was not on prior to pushing the brew button. The machine (the pump, I think) sounded different immediately before the light came on. Now it will push water through the wand, but the brewing lights won't turn on and the flashing light won't go off.

  • samantharae Dec 26, 2008

    did anyone figure out a way how to fix this?
    Since i'm a barista at Starbucks, I purchased one for my mom for Christmas and I have the exact same problem as JoePilot.

    of course, Saeco removed the Sirena from their troubleshooting pages and I can't find one in the Google cache.

  • katyluv5 Apr 04, 2009

    Um, yeah. Me, too. I just opened it today and I am so sad. Can anyone post a picture of what you mean when you say, "gray thing that floats in the water tank was a magnet"? Is that the gray block? Or is there something else??

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The gray magnetic float can sometimes get jammed. Check to see if it floats back up when adding water. If not, remove cap, reset magnet so it can move freely and replace cap, be sure the magnet floats to the top of its contained space when water is added. The system should then reset.

Posted on Aug 05, 2009

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I got my machine for Christmas and I have had the same problem almost everyday. Usually wiping down the water supply area worked but not today.. I have spent the past hour and a half trying everything I read online. Finally after reading the gray thing that floats in the water tank was a magnet I decided to maybe try to "reactivate" the magnent/sensor?.? I dumped all the water out and rubbed the magnet up and down the outside of the water tank making the gray block move up and down.. I even rubbed the magnent on the black surface where the water tank goes and the gray thing-e touches when attached.. To my surprise It worked!! It may have been pure coincidence..I dont know..but I figured I'd share anyway..It's worth a try!

Posted on Jan 11, 2009

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What you need to do is to turn the steamer nob all the way on and then slowly turn it lower and keep it on the medium pressure until you hear a slurping sound, that means the water is coming up to the steamer. Once you see some water bleed through the steamer it will reset and start warming up and all the lights will start blinking again. You might have to play with the nob more than once. After this, the machine is ready to be primed. I hope this is helpful. It works every time for me.

Posted on Aug 06, 2011

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SOURCE: water light can't be reset

you did the basic stuff if you take the water container in our hand emty off course shake it you feel the level sensor move it will make noise if it doesnt help you have warranty dont mess with it it gonna give them a reason to void the warranty cheers

Posted on Jan 21, 2008

EsWorld
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SOURCE: Machine will not heat up

Sounds like the thermostat tripped, check the top of the boiler and reset.

Posted on Sep 19, 2010

6ya6ya
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Posted on Jan 02, 2017

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