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I have a canon MF8100 Series Super G3. The printer keeps jamming paper and getting a EO21 error - how do I fix?

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6ya6ya
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Posted on Jan 02, 2017

  • 13433 Answers

SOURCE: my canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

  • 37 Answers

SOURCE: My canon mf8100 series prints once, then beeps and

set the paper size to A4 in ur computer and in ur printer

Posted on Sep 01, 2009

  • 2 Answers

SOURCE: Canon Super G3 paper jam

Open the back door and push down the two release locks. Then roll the rollers and the sheet of paper will move so that you can remove it.

Posted on Sep 27, 2009

  • 83 Answers

SOURCE: I had a major paper jam at my printer (Canon,

  1. Protect yourself from shock. Disconnect the power cord from the back of the Canon Inkjet Printer. This is an important step when working inside ANY electronic device.
  2. Step 2 Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.
  3. Step 3 Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.
  4. Step 4 Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.
  5. Step 5 Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.
  6. Step 6 Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.
  7. Step 7 Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.
  8. Step 8 Plug the printer's power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.

Posted on Jan 26, 2010

  • 1 Answer

SOURCE: Canon MP470 keeps saying "paper jammed"

I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

Posted on Feb 01, 2010

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1 Answer

How can i fix paper jam when no paper is seen


The paper jam may be in some inner part of the feed path. You may have to do some disassembly and use a bright light to find the jam then figure out a way to remove the material.

Jul 30, 2014 | Canon imageCLASS D-480 - 23 PPM...

1 Answer

I have a paper jam on my very old canon fax machine...Canon Super G3. The paper is held up in the rollers and has torn...how can I release the rollers so that I can get the torn piece of paper...


To remove the paper jam, follow the procedure---
1. Open the front cover.
2. Remove the cartridge.
3. Open the face up cover and push down the green paper release levers on both sides of the face up paper output.
4. Hold sides of the jammed paper and carefully move it inward then gently pull out.
5. Remove if any paper bits present near the rollers.
6. Don?t pull the paper upwards but straight between the rollers.
Please check page#62 for details in the manual---
Canon Super G3 Fax

Apr 01, 2011 | Canon Office Equipment & Supplies

1 Answer

Hi I HAVE A SUPER g 3 CANON PRINTER ALARM IS ON MESSAGE THERE IS A PAPER JAM I CANNOT FIND IT AND IF THERE IS A PIECE OF PAPER FRM WHAT I TOOK OUT THERE IS A SMALL PIECE HIDDEN..ANY IDEAS ON HOW TO GET TO...


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jan 31, 2010 | Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

2 Answers

My canon mf8100 series prints once, then beeps and


set the paper size to A4 in ur computer and in ur printer

Aug 29, 2009 | Canon MF8180C Color Laser MFC Printer

1 Answer

The paper feeder of my canon super g3 jams every time


Yes, there is an easy solution, possibly. Mainly because you say it may do a single job, and then it keeps jamming. Do you see the second sheet jamming in when it is not called for? Anyhow, you may try cleaning the rollers, all of them, like I did here: http://annoyances-resolved.blogspot.com/2009/09/paper-jam-buy-new-laser-printer.html This completely solved my problem of persistent paper jams.

May 04, 2009 | Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

1 Answer

Canon MF4100 Series UFRII LT has paper jam after i accidentally turned off the printer while it was int he middle of printing. The LED screen on the printer says "Paper Jam" then "Lift panel to open open...


just press the resume button and if the problem presist switch off your printer and computer and again restart both of them. and if still paper jam then press resume button.

Feb 27, 2009 | Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

1 Answer

I have a canon super g3 printer and it has a error on it saying rec. paper jam


I pulled the plug on it, counted to 10, and plugged back in. So far the first fax worked fine. We'll see if this takes care of the problem.

Dec 28, 2008 | Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

2 Answers

Canon Super G3 paper jam


Open the back door and push down the two release locks. Then roll the rollers and the sheet of paper will move so that you can remove it.

Oct 12, 2008 | Office Equipment & Supplies

1 Answer

Mf8100 keeps displaying paper jam with red light flashing have pulled everything i can possibly find. can not find any jammed paper anywhere.


i used a bit of strapping cable and slid it up between where the paper first goes into the printer from the paper tray and found there was a bit of paper there. that fixed the problem.

Oct 01, 2008 | Canon Office Equipment & Supplies

1 Answer

CANON SUPER G3 IMAGE CALL MF4150


your printer needs to be reset.

Mar 15, 2008 | Computers & Internet

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