Question about Samsung 816 Keyset Display Telephone

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I need to reset a DCS 816 telephone system - Samsung 816 Keyset Display Telephone

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Posted on Jan 02, 2017

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SOURCE: Need to change the voice mail messages and don't know how.

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Posted on Dec 10, 2010

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SOURCE: Samsung DCS system

Hi, try 605 + external number. the attached video off explains forwarding,

Posted on Feb 02, 2011

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It's not called a Prostar in the UK but is known as the Samsung DCS 816. The follow clip will show you how to add to the system speed dial directory. But you can find 60+ handy clips at

Nov 11, 2010 | Samsung Prostar 816 Phone

2 Answers

Our samsung system only rings on one telephone- how do I get it to ring on all phones and lines

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Mar 16, 2010 | Samsung 816 Keyset Display Telephone

1 Answer

Our Prostar 816 is no longer going to our Starmail voice mail when placed on hold at the main phone. Starmail greeting can be accessed by programming.

You have probably inadvertently cancelled no answer call forward at the extension in question. You will need to know the port numbers for your voicemail but if you watch this video it will show you how to reset the call forward. There are plenty more handy tips for Samsung telephone systems at

Feb 04, 2010 | Samsung Prostar 816 Phone

1 Answer

How to get the do not disturb off of samsung prostar 816

To turn off DND on any Samsung telephone system watch this video. There are over 60 more relevent DCS & OfficeServ vids at

Jan 27, 2010 | Samsung Phone PDCSLCD12B

1 Answer

Are there any models of the prostar that support caller id?

No. The Prostar 816 is a 1994ish analog system. It was replaced with the DCS digital systems and they do support CID. The phones are not interchangeable.


Sep 22, 2009 | Samsung Prostar 816 Phone

1 Answer

Need a programing manual for my samsung 816 keyset phone

You can purchase a manual for about 10 dollars
Email your system model number to sales at for further instructions

Mar 31, 2009 | Samsung 816 Keyset Display Telephone

1 Answer

Samsung DCS 40 Prostar

Could you repost your question and tell me the type of phone system you have, you say it is a DCS 40 Prostar but I do not recall the 40, only the 408, 612 and 816. also MMC 601 is for station groups and 603 is for trunks. I'll be glad to help if you can clear this up for me. Thanks, .....Mike

Jul 28, 2008 | Samsung Prostar 816 Phone

2 Answers

SAMSUNG DCS 12 OR 24 LCD HAVE (answer machine emulation)

Depends on your vmail system and telephone system. If you have a cadence vmail or svmi-8, you must go into system programming on your telephone system and program the key on the phone.

Jan 16, 2008 | Samsung Prostar DCS Phone

1 Answer

Some of the buttons don't work and the Hold function doesn't work

The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Oct 20, 2007 | Samsung Prostar 816 Phone

1 Answer

Samsung DCS system

Hi, try 605 + external number. the attached video off explains forwarding,

Oct 18, 2007 | Samsung Phone PDCSLCD12B

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