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I had a problem and tracked it down to the pump. If you take the iron apart, the pump sits towards the front of the iron and has 3 tubes connected to it. Remove the srew-down bracket and free the pump from the plastic clasps on the base. Disconnect tubes and wires (remembering where they go.
Remove the circular securing spring from the front of the pump and drop the metal barrel from the housing. Unscrew the rear plastic assembly and set aside. there is a joint inside where the plastic assembly was - this is has an o-ring and is simply a pull-apart. It deos not need screwing. Pull the metal barrel apart, taking care to note the sequence for reassembly. Inside the barel is a larger rubber washer. Pull on the metal tube that goes through the centre of the washer using a pair of pliers - it will come free.
You will then see the problem - the spring inside the metal barrel will have broken. Take care, because at the other end of the spring is a small plastic washer that must be retained. Find a pen that has a short spring inside and use this as a replacement. If necessary, you can trim the spring to make it the right lenght. Ensure you have removed all broken pieces of spring, and reassemble. Try it out before finally attaching the pump inside the iron. It took me 2-3 attempts to get the spring tension right. If you can find a 'PENAC RB-085B BA1002' pen, the spring is perfect.
Once you have got it right, reassemble.
I have to replace the spring approx every 6 months as the replacement is obviously not meant for the job and wears or rusts or breaks. However, I am getting extended use from my otherwise broken iron.
Hi, there is probably a something broken in the moulded plastic trigger assembly (there is a plastic broken finger that actuates a micro-switch under the rubber handle cover). If you are so inclined, use an orange stick and gently pry up the rubber handle cover on either side from the front to the rear cord end to access, inspect and troubleshoot. I am in SoCal and use the California Electric website to obtain parts or go to the Rowenta home website to locate useful manual information, PDF reader and dealer near you.