Sounds like your cartridges are out of alignment, you can fix this from the printer's software program that's installed on your computer. Open the program and find the troubleshooting section, you can choose to have the printer align it's cartridges and print a test page to verify all is as it should be. It's a good possibility you need a new color cartridge, but I'd try the procedure mentuked above first since it's free, you can remove the color cartridge and clean it's tip(where ink comes out) with a paper towel or piece of cloth and some rubbing alcohol or windex, etc. but be very careful/gentle!
If all all else fails, replace the cartridge, if it's new or fairly new return and exchange the defective color ink cartridge for a new one.
Thanks Andy best of luck my friend, see the attached info below please! Have a great day!
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