Question about Canon CanoScan LiDE 25 Flatbed Scanner

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CanoScan LiDE 50, error code:2,7,0

Hi,
Its a friends scanner and they were given it from an other friend. So this is the first time installing it on her PC, but i dont have the manuals or cd with it, so I downloaded the drivers and software. She is using Windows XP on her PC.
The PC recognises the scanner but as soon as i push the scan, the error pops up, and the document doesn't scan.
The ports shouldnt be a problem as its connected directly to the PC in the same port as where the printer was, but i'll swap ports and see what happens.
It could be that the scanner is just old an broken as its been sitting doing nothing for a whille now, but i will try it on aother PC.
If you have any other advise i'd appriciate it.
Thanks alot

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  • Anonymous May 11, 2009

    when i am scan a document in photoshop a error occurs 2,7,0 .and scanner does not working 
    but when i test that in control pannel the test is successful.
    what is the p[roblem

  • Anonymous May 11, 2009

    when i am scan a document in photoshop a error occurs 2,7,0 .and scanner does not working 
    but when i test that in control pannel the test is successful.
    what is the p[roblem

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When you say the error occurs as soon as you press "Scan", is that the button on the scanner, or is it the Scan button inside of Toolbox or ScanGear?
If it is the one on the scanner, try accessing the driver through an application such as Toolbox. If you didn't download that when you got the driver, then go back to the Canon download page and download & install the CanoScan Toolbox. Once that's installed, lauch Toolbox from Start|All Programs|Canon|....look for Toolbox from here. Once you have Toolbox open, click the 'Save' option. Next, check the box that indicates to Use the scanner driver. Click the Scan button at the bottom. This should open ScanGear. Attempt to Preview scan.

Posted on May 12, 2008

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Has your scanner been working before?
If so, has anything changed since then such as new printers or other devices added to the computer, or upgraded to a new OS?
Which OS are you using?

When exactly does the error occur?
Does ScanGear open?
Are you able to preview?


Try connecting the USB cable to another port on the computer (directly to the computer...not through a HUB or any other device). Bypassing a hub, which would have to be a powered HUB, or other devices would rule out any issues with those devices.

Ultimately trying the scanner on another computer would rule out issues with the scanner as well.

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Hi am gonna provide you with the link from where you can download it, keep it mind that if you have changed operating systems, then the scanner might not be compatible with you current operating system. For instance if you had Windows ME or Windows XP but currently have Windows Vista there might be some compatibility issues. Good Luck! http://drivers.softpedia.com/progDownload/Canon-CanoScan-LiDE-Download-816.html

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