Question about Canon CanoScan LiDE 25 Flatbed Scanner
Its a friends scanner and they were given it from an other friend. So this is the first time installing it on her PC, but i dont have the manuals or cd with it, so I downloaded the drivers and software. She is using Windows XP on her PC.
The PC recognises the scanner but as soon as i push the scan, the error pops up, and the document doesn't scan.
The ports shouldnt be a problem as its connected directly to the PC in the same port as where the printer was, but i'll swap ports and see what happens.
It could be that the scanner is just old an broken as its been sitting doing nothing for a whille now, but i will try it on aother PC.
If you have any other advise i'd appriciate it.
When you say the error occurs as soon as you press "Scan", is that the button on the scanner, or is it the Scan button inside of Toolbox or ScanGear?
If it is the one on the scanner, try accessing the driver through an application such as Toolbox. If you didn't download that when you got the driver, then go back to the Canon download page and download & install the CanoScan Toolbox. Once that's installed, lauch Toolbox from Start|All Programs|Canon|....look for Toolbox from here. Once you have Toolbox open, click the 'Save' option. Next, check the box that indicates to Use the scanner driver. Click the Scan button at the bottom. This should open ScanGear. Attempt to Preview scan.
Posted on May 12, 2008
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Posted on Jan 02, 2017
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