I have just bought an ASUS X51 series laptop.I connected up to bt broadband with a wireless home hub,all worked great from Friday to Saterday whilst out in the garden the internet "dropped" out,I contacted BT help line and after about an hour they said the faul was with the computer.I can get on the net if I connect the computer to the hub with an ethernet cable,can you help?
You might try resetting your "hub" to see if this corrects the problem. It wil require you to then reset the settings as you did when you originally set it up but it is the easiest way to troubleshoot the problem without being there. Follow the directions that came with your equipment.
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Re: wireless connection problem
BT is right, the fault is at your end, because you can connect to the Internet with an ethernet cable. You have lost your wireless connection with the wireless hub. This could be low signal strength (especially if the wireless access point is in one part of the house and your laptop is in another room) OR Your laptop wireless card has lost its wireless access configuration. Check your laptop wireless configuration, check your signal strength, check your SSID, check your security (WEP or WAP), Have you got MAC address filtering. Go to control panel, click on network connections, right click on Wireless Network, Click on repair (might fix your connection problem), Else right click on Status (should give you indication of how your wireless is functioning or not functioning). Check your TCP/IP settings is set for "Obtain an IP address automatically" Without more information it is difficult to identify exactly what is wrong with your connection.
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I don't know the make. model, of laptop or your OS? Open network connections, is it enabled? Is there a Network Icon in the Tray Notification Area? You really do not need a Disk to connect. Just plug in the ethernet and boot the machine.The computer should ID the connection, if it enabled and working properly. If not open Device Manager , Network Adapters and enable the ethernet adapter.For further assistance respond to post.
Most people have to just work out the configuration by them selves BT do offer a lot of support (0800 022 33 22) Their equipement is pretty good and widely used. By the way the most least used channels are 1,6,and 11 there might be a default but these are the most complete channels which do not overlap(RE; cnannel 1]--2.412 Centre frequency(ghz) channel 6]--2,437 channel 11]-2.462
NEW LAPTOP? Noticed a lot of post for same Laptop as same time.
If try to use wireless - you need to set-up wireless part of router and wireless part of laptop (Wireless Software).
Setup your network same it is on the PC.
Use Network setup wizard, if not know how in system manager, in the control panel.
Network Name is same on both, MYHOUSE is good.
The only thing different should be NAME, like SYS02,
PC would be SYS01, and IPaddress ( first 3 sections same as PC - Last section is indivual system - example follows:
PC = 192.168.1.40 then LT = 192.168.1.41
Suggest you hard wire laptop to router to verify network connection then work on wireless connection setup after you get connected thru hard line.
yes, you can. I have my printer connect to my hub and my desktop and I can print from my laptop wirelessly.
You will need your all in one connected via a printer or USB cable to a computer AND also connected to your hub. Then, go to the computer that is connected through a cable to the all in one. Your all in one should have some way to configure its IP address. I have my printer configured as 192.168.1.4 and it's plugged into the 4th port of my hub. Check if this works.
have you typed the key exactly? viz uppercase/lowercase. The switch(hub) might have MAC address filtering on. also check if the switch(hub) has a DHCP running, which allocates IP addresses, if not you need to set your wireless connections IP address within the same range as the switch. If all else fails attempt to connect the switch via a utp network cable which should have been suplied with the switch(hub) so you can access the switch and make the necessary changes... email me on email@example.com should you need more info.
I'm afraid I'm a technical novice. I'm using windows xp, and each time bt have offered assistance they have taken over the computer and wizzed around checking programmes, changing settings, changing channels and attempting to connect to the hub. I've been in the dark as to what exactly they have adjusted, and each time I've been connected to a different technition.