I have just bought an ASUS X51 series laptop.I connected up to bt broadband with a wireless home hub,all worked great from Friday to Saterday whilst out in the garden the internet "dropped" out,I contacted BT help line and after about an hour they said the faul was with the computer.I can get on the net if I connect the computer to the hub with an ethernet cable,can you help?
You might try resetting your "hub" to see if this corrects the problem. It wil require you to then reset the settings as you did when you originally set it up but it is the easiest way to troubleshoot the problem without being there. Follow the directions that came with your equipment.
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: wireless connection problem
BT is right, the fault is at your end, because you can connect to the Internet with an ethernet cable. You have lost your wireless connection with the wireless hub. This could be low signal strength (especially if the wireless access point is in one part of the house and your laptop is in another room) OR Your laptop wireless card has lost its wireless access configuration. Check your laptop wireless configuration, check your signal strength, check your SSID, check your security (WEP or WAP), Have you got MAC address filtering. Go to control panel, click on network connections, right click on Wireless Network, Click on repair (might fix your connection problem), Else right click on Status (should give you indication of how your wireless is functioning or not functioning). Check your TCP/IP settings is set for "Obtain an IP address automatically" Without more information it is difficult to identify exactly what is wrong with your connection.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
A TV aerial feed - The BT Vision box gets its digital TV signals over-the-air, so needs a TV aerial. This needs to be connected to the aerial input socket on the V-Box. There is an output RF aerial socket to allow you to connect an aerial feed to a TV if required.
SCART lead - You need to make a connection from the Vision+ box to the TV using a SCART lead. If you have a HD TV set, you can also connect via an HDMI lead (not supplied).
Connection to Broadband - You'll need to connect from the BT Vision+ box to a BT Broadband connection. This is done using the BT Home Hub. The Home Hub is the Broadband router supplied by BT, and it connects into to your phone line to give you Internet access-The most common way to make the connection, is to connect an Ethernet (networking) cable from the BT Vision+ box to one of the Ethernet ports on the Home Hub. If you can't make a direct connecting to the Home Hub, you can use powerline adapters to make the connection. The self-install kit includes two Powerline adapters to allow you to connect to the Home Hub if it's in a different room to the BT Vision+ Box.
The BT Vision v-box has an additional scart socket, which can be connected to a video or dvd recorder.
If your Home Hub is a BT type internet hub, then you can connect the WAN port to the Ethernet port on the Hub.
This means it will go through two routers. One in the Hub and another in the Edimax. The Edimax needs to be configured as a bridge, because you need to keep within the same address range as the BT router. The Edimax DHCP allocation of IP addresses need to be disabled. This is not on the web site. EDIMAX Technology Official Website Wireless Routers 300Mbps Wireless...
Most people have to just work out the configuration by them selves BT do offer a lot of support (0800 022 33 22) Their equipement is pretty good and widely used. By the way the most least used channels are 1,6,and 11 there might be a default but these are the most complete channels which do not overlap(RE; cnannel 1]--2.412 Centre frequency(ghz) channel 6]--2,437 channel 11]-2.462
yes, you can. I have my printer connect to my hub and my desktop and I can print from my laptop wirelessly.
You will need your all in one connected via a printer or USB cable to a computer AND also connected to your hub. Then, go to the computer that is connected through a cable to the all in one. Your all in one should have some way to configure its IP address. I have my printer configured as 192.168.1.4 and it's plugged into the 4th port of my hub. Check if this works.
have you typed the key exactly? viz uppercase/lowercase. The switch(hub) might have MAC address filtering on. also check if the switch(hub) has a DHCP running, which allocates IP addresses, if not you need to set your wireless connections IP address within the same range as the switch. If all else fails attempt to connect the switch via a utp network cable which should have been suplied with the switch(hub) so you can access the switch and make the necessary changes... email me on firstname.lastname@example.org should you need more info.
Possible reason would be that BT normally 'lock' their hubs and modems etc so that you can only use them with the BT service. Need to contact BT and 'ask nicely' if they can unlock the hub for you (not 100% confident if they will) failing that you will need to either purchase equipment or use equipment your new supplier issued