Question about Acer Aspire 5100 Notebook

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Wireless connection problem

I have just bought an ASUS X51 series laptop.I connected up to bt broadband with a wireless home hub,all worked great from Friday to Saterday whilst out in the garden the internet "dropped" out,I contacted BT help line and after about an hour they said the faul was with the computer.I can get on the net if I connect the computer to the hub with an ethernet cable,can you help?
Kind Regards
Mike Jones

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You might try resetting your "hub" to see if this corrects the problem. It wil require you to then reset the settings as you did when you originally set it up but it is the easiest way to troubleshoot the problem without being there. Follow the directions that came with your equipment.

Posted on May 12, 2008

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BT is right, the fault is at your end, because you can connect to the Internet with an ethernet cable.
You have lost your wireless connection with the wireless hub.
This could be low signal strength (especially if the wireless access point is in one part of the house and your laptop is in another room)
OR Your laptop wireless card has lost its wireless access configuration.
Check your laptop wireless configuration, check your signal strength, check your SSID, check your security (WEP or WAP),
Have you got MAC address filtering.
Go to control panel, click on network connections, right click on Wireless Network, Click on repair (might fix your connection problem), Else right click on Status (should give you indication of how your wireless is functioning or not functioning).
Check your TCP/IP settings is set for "Obtain an IP address automatically"
Without more information it is difficult to identify exactly what is wrong with your connection.

Posted on May 12, 2008

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