Question about HP Computers & Internet
Start > Run
Type devmgmt.msc and then press Enter. Expand DVD/CD-ROM drives. Right click on the drive and hit properties.
What's the model of the drive? We can look it up to make sure it's not just a profile problem, e.g., if the drive doesn't support specific DVD/CDs. We can also check if there's a firmware update available.
Not sure how it was a hard drive issue. How was it checked? What was done? Seems peculiar.
Posted on Sep 03, 2010
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Posted on Jan 02, 2017
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