Question about Dell W4201C 42 in. Plasma HDTV

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I was watching TV last night and the picture just went out. I can hear the audio but no picture. Is there a reset process or any ideas?

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Try to unplug the unit for a while all day if you can.

Posted on Sep 03, 2010

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I was just watching TV last night and the screen just turned black, but I could still hear the audio from the show I was watching. I can't seem to get a picture from this TV at all. Any ideas?


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This may denote a proble in either your switching powers supply or your Horizontal section derived high voltage power supply. These are both very dangerous sections in your television. My next question is important; do you have a background in electronics? If not I would not advise you working on this problem yourself and that you take the TV to a repair shop for servicing. If you do have some background in electronics, I would like for you to make the following obeservations: What was the TV doing (it actions)prior to it going out? Did you hear any sounds before it went out like buzzing or crackling? What do you hear when you try to turn it on now, clicking? These questions are just to develop some background into what might be happening to your set. Thank you, Shuttle83

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