Question about Webcams

1 Answer

Using Logitech WebCam - have sound but no picture

Just installed QuickCam Software version 10.5.1.2029
If I Run Quick Capture I get Program Error which says: QuickCam10.exe has generated errors and will be closed by Windows You will have to restart the program. An error log is being generated. Each run generates the same error message. How can this error be corrected? Camera was working with previous version of QuickCam software. OS is Win2K SP4 CPU:1.7 GHz Athlon with 1 GB ram, 4 USB ports.How to troubleshoot this problem?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Legend:

    An expert who has written 200 answers of more than 400 characters.

  • Expert
  • 268 Answers

Hi,

This is one of the known issues in this release.

You have to until the manufacturer released the patch or the updated version of the software with the fix.

And as you said, you can use the oldr version of the software until they have the patch.

You can see here under Known issues and expected behavior :

http://tinyurl.com/6xyrpd

Or

Try this :

http://tinyurl.com/6rxv8x

Or

http://tinyurl.com/5jq5zv

Or

Go back to the previous version.

Good Luck.

Live, Love, Laugh.

Posted on May 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why did my cam Logitech Quickcam version 10.4 in a second turned in blue...there are no natural colors,i can see the objects but everything is blue..can you tell me what is the problem?I re-instaled the...


Launch the logitech toolbar from your desktop or from 'All programs'
Start your webcam from the Quick Capture menu (2 film frames pic)
Open the Settings menu (2 gear wheels) and check the colour intensity setting by using the slider.

Apr 26, 2010 | Logitech QuickCam Express Web Camera

1 Answer

Hey i have logitech c200 but everytime i install it a black picture shows up do you know what i can do to fix it


Launch the logitech toolbar from your desktop or 'All Programs'
Click on the 'Quick Capture' logo ( 2 picture frames at top )
If its OK there - the drivers are loaded

You then have to configure your webcam to the program you want to use it in

Oct 05, 2009 | Logitech QuickCam Express Web Camera

1 Answer

Logitech QuickCam Communicate MP - black screen


  1. Either one of these image sizes:
    • Small image size: 160 x 120
    • Large image size: 320 x 240
  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  5. Click OK
  6. Close the ampcap application.
  7. From your desktop, click ‘Start’ and select ‘Run’.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under ‘System Information’, look for DirectXversion. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.
Attention Logitech webcam users:
Some Logitech webcam drivers may cause one of the following problems:
  • Windows freezes when accessing the webcam
  • A black screen appears when using the webcam in Messenger
  • A ‘Webcam not found’ error message appears.
  • After 3 seconds, the sound drops out of calls made via Messenger
If you already verified that your device is compatible through the above steps and you’re a Logitech webcam user, please click here to update your Logitech webcam driver.

Dec 16, 2008 | Webcams

1 Answer

Webcam not working properly


how can i use my web cam witg out cd installer

Oct 20, 2008 | Logitech QuickCam Messenger Web Camera

1 Answer

I. Video capture 2. Audio


cheak sound menu u dint mute that mic or out sound on pc did ya dl latest driver

Oct 13, 2008 | Logitech QuickCam Orbit AF Webcam

15 Answers

I lost my webcam cd installer


how can i download cd installer of my logitech webcam quick cam*8.3.2( window) and quick cam *8.0.1( mac os*)

Aug 22, 2008 | Logitech QuickCam Pro 4000 Webcam

1 Answer

Haveing trouble installing logitech quick cam onto my comuptor thats running windows vista


This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.
Logitech QuickCam Messenger was created by Logitech, Inc..
Recommendation
—————-
To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website online.
However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:
  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.
Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.

i hope thist post can solve your problem


thank's


cropp

Mar 14, 2008 | Logitech Webcam

Not finding what you are looking for?
Webcams Logo

Related Topics:

565 people viewed this question

Ask a Question

Usually answered in minutes!

Top Webcams Experts

micky dee

Level 3 Expert

2620 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...