Question about Canon PIXMA MX300 All-in-One Printer

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Printer just stopped printing.error5100.canon. pixmamx300 The paper feeds through all right.It said turn off printer and try again,Still not working.No obstruction with paper.

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Hi,
This error indicates there is some kind of obstruction in the print path, the gears, or ink on the clear plastic encoder strip.
Cleaning the encoder strip should fix the printer, and make sure to clean every little bit of it, even the area back where the printhead parks on the far right.

  • You need to find PURGE CAP the white sliding mechanism that the print head parks to when it is not in use need to be lubricated. If you lubricate the sliders with some white grease (do not get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving the error. Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on).
I hope this will solve your problem

Thanks for using fixya.
Good luck and have a nice day..!!

Posted on Sep 03, 2010

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Posted on Jan 02, 2017

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Check for paper residue , especially near the paper empty flag,
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We have become aware of an incompatibility between the ZoomAlbum software and the Canon PIXMA printers listed below. This issue applies only when using the ZoomAlbum software to print Photo Album covers with Mac OS X.
Affected Models
PIXMA MP240, MP250, MP480, MP490, MP560, MP620, MP640, MP980, MP990, MX320, MX330, MX860, iP3600, iP4600, iP4700 Printers
Phenomenon
The affected PIXMA printers are designed to feed paper via the rear tray with a center-feed mechanism and two paper guides. However, the ZoomAlbum software was intended to feed paper from the rear tray in printers with a right-feed mechanism and a single paper guide. As a result, when using the ZoomAlbum software with Mac OS X to print Photo Album covers with the affected Canon PIXMA printers, the printed image may shift.
adv_zoomalbum_1.jpg Countermeasure
To remedy this problem, please use the following settings when printing Photo Album covers with Mac OS X:
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adv_zoomalbum_2.jpg

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Have you ever tried printing sticky labels in the thing? You have to be careful with those because sometimes a piece will come off and stick in the corner of your printer. If you don't have long surgical tweezers to pull it out, you could be looking at an expensive repair. Also check your manual. There are two places the paper can jam in. You might have checked only one. I have a different Canon model but on mine I also have to make sure the correct light is on. Is the light for feeding from the back on, or the light from feeding on the front? If you have the same light, press it again to change the place where it will feed from.

Make sure your paper isn't curled or that you're using paper that's too thick also.

Can't answer more because I don't know what program you are using to try to print.

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Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
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Regards
Richard.

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