Question about Goldstar Microwave Ovens

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I have a ER 710M Goldstar, it was working perfect,from one moment to the other begun to bip constantly and keyboard was not working at all, the light is on (screen) with "O". I disconnected the whole night, today is no more bipping but is not accepting any touch on keyboard, I mean I press all keys but none respond, however if I open door, lights get on, and the "0" in on the display screen. Please help

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  • janet hudgens Sep 05, 2010

    Hello: Thank you very much for your time and your suggestions. I have done everything. I think it could be a sensor or wire on the keyboard. Now the problem is still there what do I do, I can not open it, or carryit, because it is very big and heavy. Thank you anyway.

  • janet hudgens Sep 05, 2010

    I think I posted in the wrong place, I just wanted to say thank you for your time and suggestions, I made them all. Could be the sensor or wires on the keyboard. What do I do now? thank you anyway.

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Hello,

There can be many causes for this behavior (or lack of behavior), check the following to see where the problem lies and how to fix it.

  • Door is not closed - on many ovens, there will be no response to any buttons - even setting the clock - unless the door is securely closed.
  • You waited too long - some models have a timeout. If you close the door but don't proceed to activate any functions with a couple of minutes, they will require you to open and close the door to reset their pathetic brains.
  • Controller is confused - a power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.
  • Defective interlock switches - this can result in the controller thinking the door is open and ignoring you.
  • Faulty controller or its power supply - a power surge may have damaged the electronics. Other than checking for bad connections and obviously bad power supply components, diagnosing this will be tough without a schematic (and possibly much more).
  • Touchpad or controller board contaminated by overenthusiastic cleaning - if you recently power washed the oven (or even if you only use some spray cleaner), some may have gotten inside and shorted out the touchpad or controller.
  • Defective or damage touchpad - physical abuse is not a recommended technique for getting a microwave oven to cooperate. If there is any visible damage to the touchpad - the outer film is broken - it will probably need to be replaced.
Take care.

Posted on Sep 03, 2010

  • Jimoh Adeleke Muyideen Sep 06, 2010

    Hello,

    If the problem is the sensor, you will need to replace the sensor on the unit in other for your microwave oven to be in place again.


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