Question about HP LaserJet 2840 All-In-One Printer

1 Answer

Repalced black cartridge and the printer refuses to rotate to nect cartridge and displays "Incorrect yellow" message

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 56 Answers

Its actually simple but difficult to explain. I'll try my best.
1. open the top cover
2.you will see the two plastic hinges that hold the top cover.
3. look at the right one, you will see that it gets inside the unit, just below that plastic hinge (inside) there is a white or gray plastic part with an square hole (in rare cases might be black)
4. Introduce a thing object (an open paper clip its perfect) DO NOT FORCE THAT PART TOO MUCH AS IT CAN BREAK

This steps will unlock the carousel and will move free. You can manually rotate it and take everything out. Finally take the clip out and the carousel will lock again. Try to insert the toner as you normaly do.

Posted on Sep 08, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4 Answers

I have a Konica Minolta Magicolor 1650en. When replacing color toner, I managed to install magenta and yellow, following menu prompts, but when I try to install Cyan, the cartridge doesn't...


I had a similar problem in that after changing one of the cartridges (I bought a whole set), the message "cannot rotate cartridge" appeared. I tried pressing the cartridge in more firmly and may have caused the carousel to rotate a little in the process. I cycled the power which seemed to clear the error message and allowed me to select the next cartridge to change, but upon opening the door to change it, was unable to remove the old one as it was positioned a little too high. I eventually cleared the problem by manually rotating the carousel by pressing in and holding the carousel release (see arrow) mmgazette.jpgwhile rotating the carousel downward slightly, to line the cartridge up as it appears in this picture. Then powered it back up and was able to do the normal cartridge replacement procedure for the remaining cartridges without further error messages.

Jun 11, 2011 | Computers & Internet

2 Answers

Incorrect yellow, message on the printer i cannot even rotate to get to yello


The toner cartridge might not be seated properly. Remove the cartridge and reinsert.

Oct 31, 2010 | HP LaserJet 2840 Printer

1 Answer

Incorrect yellow of HP laserjet 2840


Turn off the printer and open the cover and manually rotate the assembly for the toner.

Jun 24, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

1 Answer

"incorrect yellow"


you need to remove the plastic cover in order to remove the problem cartridge...

Sep 16, 2008 | HP LaserJet 2840 All-In-One Printer

2 Answers

Re-installing yellow cartridge in HP 2840


There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Sep 07, 2008 | HP LaserJet 2840 Printer

1 Answer

Incorrect right cartridge


Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?

Aug 09, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Printer refuses to print Error Message


i suggest you inspect the bottom, to see if anything is compromising the connection pad.

Feb 27, 2008 | HP DeskJet 950c InkJet Printer

2 Answers

Konica minolta error


I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.
Chris

Aug 27, 2007 | Konica Minolta magicolor 2300DL Laser...

Not finding what you are looking for?
HP LaserJet 2840 All-In-One Printer Logo

127 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...