Question about Canon MultiPASS MP730 All-In-One InkJet Printer

5 Answers

Display Says Wrong Cartridge

I am using the same cartridges that I've always used and it's always worked fine until now. I've changed the cartridges that needed changing and still it won't work. Please help!!

Vicky

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  • Anonymous May 19, 2008

    same problem 4 years after purchase.

  • Yemalla Jun 10, 2008

    Mine just started doing the same thing. Wrong Cartridge. I bought the Canon brand, for heaven's sake! How could that be the wrong cartridge?!

  • Anonymous Jun 13, 2008

    After ink ran out in two cartridges, I replaced them. Reading says Wrong Cartridge even though I tried others and even put the empty cartridges back in. Alarm keeps flashing. Have tried turning it off and on. Also, now when I try to print,computer says printer is not responding. Help!

  • yvonne855 Jun 20, 2008

    have tried changing cartridges several times & Wrong Cartridge message is still coming up....cant receive faxes, send faxes or print????
    how do I resolve this?
    thanks!


  • joesmithind Jun 25, 2008

    i have the cannon mp730 and cannot get it to work because it keep flashing WRONG CARTRIDGE what can i do

  • burtonpharm6 Jul 05, 2008

    i have the same problem says wrong catridge how can u fix it

  • BlackCivic98 May 18, 2009

    I have the same exact problem! I've tried everything. I've reset the printer, changed the cartridge, re-installed it. Nothing works!!!! What do i do to fix it?

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5 Answers

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I went to the Canon website http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=9035 and typed "Wrong Cartridge" in the search portion for the MP730. It listed detailed instructions to remove all ink cartridges, raise the lever to the right on the carrier, and then remove / reseat the "carrier". After that I replaced all cartridges and printed the alignment page. All is working, now.

Posted on Jun 02, 2009

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The problem is not with the ink cartridges. When the "wrong cartridge" message appears on the display, it refers to the print head cartridge, not the ink. You will need to replace that. Sorry, guys. And good luck finding a service dealer!

Posted on Jun 27, 2008

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I keep getting the "Wrong Cartridge" error keeps showing up for me. I have reset the printer but this error keeps showing up. What should I do?

Posted on May 19, 2008

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I have the exact same problem. Sounds to me a little like what the automobile companies did in the late 70's - anyone ever hear of "Planned Obsolescense" That is what pretty much did in the American Automobile industry as that is when the forwign car manufacturers swooped in with a better product. My question is whih company will make a better prinyter?

Ger

Posted on May 11, 2008

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I have the exact same problem. Just replaced a black ink cartridge, same kind I've always used, 3E for MP370, and can't get rid of Wrong Cartridge error. Can't print at all.

Posted on May 12, 2008

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I have a Lexmark X4650 wireless printer that for 1 year has been working perfectly after each cartridge (blank and white Lexmark 36 or Colour Lexmark 37) I come to change the colour cartridge this time...


If you're using genuine Lexmark cartridges and you've already tried rebooting your printer and reseating the color cartridge in the ink cartridge carrier, then it could be a faulty color cartridge. Your cartridge may need to be replaced from the retail store where you bought it from. If it's beyond the return period, in that case, you'll need to contact Lexmark technical support for additional assistance.

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Mp 730 "Wrong Cartridge" have been using same cartridge w/o any problems


the cartrige has become faulty or the wire strip that connects to the cartrige holder is comming out or a wire in the strip is broke , a new cartrige would then do the same thing

Oct 18, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

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Have changed the black ink in the printer as it was displaying error code 4. It is now displaying error code 5! What does this mean. What should I do?


Hi there,
Error E5.
Cause : The FINE Cartridge may not be installed properly or the Cartridge may not be the compatible with the machine.
Action : Install the appropriate FINE Cartridge. If the lines are misaligned or the resulting output is not satisfactory, carry out the FINE cartridge Alignment.

Replacing A FINE Cartridge.
When replacing a FINE Cartridge, check the model number very carefully.

The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.

Black : PG-40 Black
Color : CL-41 Color

The FINE Cartridge PG-50 Black (High-Yield) and CL-51 Color (High Yield) are also compatible with this machine.

Replacing A FINE Cartridge
When a FINE Cartridge runs out of ink, replace it using the following steps.
1) Ensure that the machine is turned ON, and then open the Scanning Unit. The FINE Cartridge Holder moves to the left.
Pull the Scanning Unit Support down into place.

2) Remove the empty FINE Cartridge.
a) Push the FINE Cartridge carefully to avoid staining your clothes or the surrounding work area.
b) Remove the FINE Cartridge.
Important : * Handle FINE Cartridges carefullu to avoid staining your clothes or the surrounding work area.
*Discard empty FINE Cartridges according to local laws and disposal regulations.
Caution : Do not touch the transparent film, film cable, ink absorber (sponge part) or any metal parts.

3) Prepare a replacement FINE Cartridge.
Unpack a new FINE Cartridge and remove the Protective Tape.
Important : * Do not reattach the Protective Tape once you have removed it,
* Handle the removed Protective Tape carefully to avoid getting your hands dirty or staining the surrounding work area once you have removed it.
* Once the Protective Tape is removed, do not touch the gold terminals of the FINE Cartridge or its nozzles. The machine may not print out properly if you touch the terminals.

4) Insert the new FINE Cartridge.
Black FINE Cartridge should be installed into the left holder and Color FINE Cartridge should go into the right holder.
a) Insert a new FINE Cartridge on a slight tilt.
b) Push the FINE Cartridge up until it clicks into place.

5) Close the Scanning Unit.
Lift the Scanning Unit slightly and put the Scanning Unit Support back to its original position,
Then close the Scanning Unit.
The FINE Cartridge Holder moves to the right.
Note : IF the straight line is misaligned or the FINE Cartridge position is misaligned, align the FINE Cartridge position.
Important :
* To maintain optimal print quality, we recommend that you use Canon brand FINE Cartridge. Replenishing ink only is also not recommended.
* Replace the FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately. If you replace it with the FINE Cartridge that has previously been removed, the machine may not print properly due to clogged FINE Cartridge nozzles. Furthermore, the Low Ink Warning dialog box which advices when to exchange the FINE Cartridge will be inaccurate.
* To maintain optimal print quality, use up all the ink in the FINE Cartridge within six months of its first use. (We recommend that you note the date that the FINE Cartridge was installed in the machine.)
* Color ink consumption may occur even when black-and- white or gray-scale printing specified.
Color ink is consumed during Cartridge cleaning, which is necessary to maintain the machine's capabilities.

Aligning The FINE Cartridge
If ruled lines are misaligned or a printout is unsatisfactory, FINE Cartridge Alignment is required,

* Aligning the FINE Cartridge
1) Press [Maintainance] repeatedly until <P> appears.

2) Press [Black] or [Color].
The machine prints the head alignment sheet.

3) Beginning from Column A on the printout, enter checkmarks in the patterns that have the most solid image.

4) Load the checked sheet on the Platen Glass.
When loading the checked sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the Platen Glass.

5) Press [Maintainance] repeatedly until <U> appears.

6) Press [Black] or [Color].
The machine scans the pattern and aligns the FINE Cartridge automatically.
Note : If you select <L> in step 1, the machine prints the current FINE Cartridge Alignment setting.

Hope this helps.
Please rate my response
Thanks.
Have a good day.

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1 Answer

Changing the black cartridge also require change of color


The printer is very good.I ve been using it for approx 1 year now.The printer works on a combination of both black as well as colour ink cartridges.If any of the cartridge is empty,printer will not print.Kindly call Kodak with your problems at 1800 421 6699 and they will take care of the issue for you.

Oct 04, 2009 | Kodak ESP 5 Printer

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


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HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

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4 Answers

Wrong cartridge


the only solution that will work is replacing the print head. I checked with canon and that's what "wrong cartridge " means. I have had this with one of my own and one from a client and both are now fine with new printheads.

Aug 20, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Can't use compatible ink


Hi,
You need a chip-resetting tool.
Or use the printers software utilitie changing ink cartridge, some printers insist that you go into your printer software/program. to inform or communicate with the printer, that you are changing a Cartridge. then the printer, will move the printhead to the desired position, to remove the cartridge.
When the new cartridge is installed, the printer is set to look for new changes. make sure you,ve inserted the cartridge fully into it,s slot ( holder ) push until you get a slight click.
If you,ve disabled Status monitor, then your printer cannot output the Cartridge Status. ( empty-Full )
mike @ Compurepair.

Feb 25, 2008 | Office Equipment & Supplies

2 Answers

"Put in cartridge" error message


Issue: ERROR LCD: PUT IN CARTRIDGE
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

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