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My kyocera zio m6000 turns on but stays stuck on the android logo

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  • Kyocera Master
  • 19,396 Answers

Try the following.

Soft reset

Dial: ##4357*
Select view
Scroll down to select reset.
6 digit code: 000000
Click Ok
Should reboot.
Dial *228

Hard reset

1. Power down the phone
2. Hold down the volume up, end key, trackball and send key simultaneously.
3. Phone boots. After it vibrates you let go.

Hard reset 2.

1. Power off the phone.
a. Press and hold red END key for 2 seconds >> Phone Options >> select Power Off >> Phone will shut down >> Ok
a)
2. Remove battery for 15 seconds & replace battery.
3. Power up the phone.
a. Press and hold red END key for 2 seconds and wait until the device powers up completely.
b)
4. Power off the phone.
a. Press and hold red END key for 2 seconds >> Phone Options >> select Power Off >> Phone will shut down >> Ok
Procedure, cont.
5. Press and continue to hold the Volume Up button using your left thumb.
6. While still holding the Volume Up key, use your right hand to depress the green Send key, the white Track ball and the red End key (sequential order).
7. Continue to hold all 4 until keys completely down until the handset vibrates twice then let go of the keys & track ball.
a. Formatting Data and Cache appears
1. If you do not see the above (Formatting Data and Cache) redo steps 1 through 7.
2. If you get a Fast Boot, Self Test or Blue screen redo steps 1 through 7.
3. Allow the phone to completely reboot. This may take a few moments.
4. The phone has now been re-set to factory default settings. Please proceed through standard set up and activation procedures.


If no luck, try doing the following:

  1. Remove battery and put it back after two minutes
  2. Press and hold down the home button key while turning on the phone.
  3. If by chance the phone starts , do Menu Button > Settings > SD Card USB MASS > Factory Data Reset
  4. Call Kyocera directlyand report the problem.

Posted on Sep 03, 2010

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I turned my phone on. It showed the Kyocera logo, acted like it wanted to go to the Cricket Wireless screen but Kyocera logo came back up. Will not go pass this screen. I have even taken my battery out and...


Dial: ##4357*
Select view
Scroll down to select reset.
6 digit code: 000000
Click Ok
Should reboot.
Dial *228
try this reset procedure ..and see if ti works..remember that you will loose any user data on it ..this will reset it to factory settings ..
Also it may be a good idea to remove any media on it ..
If this is not working ..you should get to the manufacturer support site ..and download the firmware and make an update ..or ..I would go for the original firmware and make a re-soft ..

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I have a sanyo kyocera m6000 when i turnon the phone it only goes to kyocera it dont go farther then that


sounds like a software problem try hardreseting

1. Power down the phone
2. Hold down the volume up, end key, trackball and send key simultaneously.
3. Phone boots. After it vibrates you let go.

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I have the sanyo kyocera zio and it won't turn on at all. It just shut down by itself.


Hi Penn,

My name is Ryan and I work on behalf of Cricket. Does this happen while charging the phone via power outlet? Be sure that the battery is fully charged and please try removing battery and with a clean smooth cloth, wipe the battery connection points on the battery and back of cell phone device. Replace and turn back on. If you continue to experience issues, please visit a full service corp. Cricket store location for hands and assistance.

Best,
Ryan on behalf of Cricket

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