Question about Samsung WF337AA Front Load Washer

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The machine rocks so bad my wife had to turn it off

I have it on the first floor of our house it is wood floor not concrete. My buddy told me not to buy them because of this reason is there anything that will stop this. I have made sure it is level. it was hitting the wall and the dryer.

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You did not remove the spacer bars in back of washer,we did the same thing and thought it was going to dance out the back door

Posted on Apr 24, 2009

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When I went to buy mine I asked about the bouncing and shaking and he said alot of times people do not take the nuts and bolts off the back that allows the drum to move properly causing it to move etc. There is a pic on the back that shows you were to remove them.

Posted on Jul 01, 2008

Try this shakeaway, it work wonderful for my front load washer install on the second floor.

Posted on Jun 23, 2008

Same problem - first floor- level....not just rocking - literally bouncing all over....

Posted on May 25, 2008

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IF ITS BOUNCING ALL OVER..... JUST TAKE THE PACKING BOLTS OFF. THEY ARE IN RED AND IN THE REAT OF THE DRYER, HOLDING THE CORD IN PLACE

Posted on Apr 02, 2009

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Make sure you remove the four bolts that holds the tub in place for shipping. You will also damage your tub if you do not remove them..

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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The wood subfloor typically allows you a crawl space under the house if you are on the first floor. Drill 1/4" holes into the subfloor and inject silicone under the void. This will dry and be soft and flexible and water proof. Use a 10 oz cartridge and a caulking gun.
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Have a lg wd11020d washingmachine and it can goes crazy in the spinning cycle, the whole house vibrates. we placed it on a concrete slab since the laundry has a suspended wooden floor, also it stands on...


Hi from retired Englishman in SW France,
Although you say it's on 'anti-walk feet' I would recommend you try my method of balance to make absolutely certain- providing that the feet on your machine ARE adjustable!
It is necessary to ensure absolutely that the machine has all 4 feet very firmly on the floor, and I mean firmly ;-0)
Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has not cured the problem it is possible that the internal suspension is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Apr 21, 2011 | LG Washing Machines

1 Answer

My machine is on a concrete floor and when the spin cycle comes on it vibrates all over the place,how do i fix this?


Hi from France,

All washing machines need to be 'level' and not able to rock. Spin cycles tend to show unballanced/level machines 'best'!
Is it possible that the concrete has been worn in some place(s) under the feet? If so:-

There are (normaly) 4 feet and at least the 2 front ones are adjustable- sometimes all 4 but the rear ones are difficult to get at!
You need to ensure that the front feet are adjusted/screwed down tight to the floor. In my experience washing machines are delivered with a flat spanner to facilitate otherwise an adjustable will be required. If one foot is easy to turn THAT is the one which needs screwing down until it becomes fairly difficult to turn further. Check by rocking the machine fairly hard- without moving its position on the floor.

Hope this cures,

Cheers,
John C

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I hope that this will help you to solve your problem!

Thanks for using Fixya!!

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