Question about Microsoft Xbox 360 Console

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When i try starting a game it says unrecognized disc. that the disc is unreadable and to 1 clean the disc with a clean soft cloth 2 restart your console and earlier today it was working fine.

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Are you under warranty? Eventually your drive is going to fail. This is usually the first sign assuming your disc is fine.

Posted on Sep 03, 2010

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I have the same problem.. I've just brought a new dvd (8.5)gb and its dual layer. and i've burned the game with imgburn and when i've put my dvd into the xbox drive it says reading and i pressed play game and just right after i press play game it says unrecognized disk. disk is unreadable . and clean the disk with a soft cloth or restart the console..

Posted on Jan 19, 2013

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Posted on Jan 02, 2017

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1 Answer

How do I fix my xbox game the xbox keeps saying unreadable disc clean with a soft cloth and restart the console.


If you get the error with just one game, but not others, unfortunately it is likely damage to the disc. If it is under warranty, or if you bought it at a return-friendly place, maybe you can get a replacement. If the system is giving you this error with several games, it is likely the disc reader in your Xbox. The Xbox 360 has a well-known issue with DVD drive failure over time. If your system is still under warranty, or sometimes even if not (because this was such a big problem for Xbox), Microsoft may repair it. Try calling them and patiently discussing it. If it is not under warranty, and you are good with repair work, try this: http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/

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My son has just bought modern warfare 2, when he loads the game it comes up game error, this disc is unreadable and advises we 1. clean the disc with a soft cloth, 2.restart the console. we have done...


If you bought it from a reetail store, then go back and request a replacement. The store has no choice if within a 2 week period. If not within said period then it is still their business. However if bought off Ebay or some other person, really the only thing you can do is to confront them.

Hope that helps, Please Rate

Sep 04, 2011 | Video Game Consoles & Games

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I was playing a game and suddenly it went off and came up with the message "This disc is unreadable. 1. clean the disc with a soft cloth. 2. Restart the console." I have tried this and the disc doesn't...


Well first try blowing into the actuall disc drive if still dosnt work ask one of your friends if you can borrow the same game install it to the xbox that is if you have a hardrive then give tjhe game back and when you want to play the game put in your game make sure the setting automaticlly start disc if of and go to game library and go to the game and play it and it will work

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What do you do if it says in a game this disc is unreadable


If you have this you just need to stop the heat getting to the 2 main chips and the drive you can do this at home or send it in for a fix

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For some reason lately my 360 has been picky about what games it will let me play and when it will let me play them. I keep getting a unrecognized disc error/disc its damaged or dirty clean with a soft...


try taking an air duster,you can get them in just about any office supply store , and sparing it into the disc tray's port, the laser eye may be dusty

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Clean the disc with a soft cloth FFXI xbox360


this is caused by the n November update in the MS xbox360 dashboard. This is a problem with the xbox communicating with the hard drive. This usually occurs in xboxs that are not using the HD shipped with the console. According to square the only solution to this common problem is that you reformat your hd and intsall the game again. yes, you have have to wait for that dl to finish. square also states that there is a possiblity that this may re-occur after the second install, though rare.

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A single unreadable xbox disc, all the others work


the only thing i can think of is taking the disc back and exchanging it for another gears of war 2 disc and try that if that one does the same thing then it appears the xbox doesn't like it thats all i can suggest :)

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