Question about Sony Cyber-Shot DSC-W220/B Digital Camera

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My camera keeps saying "Turn the power off and on again" and i do turn it off and on again but it still says that. It won't let me take pictures. How can i fix it?

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  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Sep 03, 2010

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SOURCE: when turning camera on, lens opens and closes , then it says turn the power off and on again

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Posted on Jul 29, 2008

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SOURCE: When i turn on my camera it says Turn the power off and on again

Thanks stuffdiduff!

My 4year old daughter dropped my DSC-W80 on my hardwood floor. The lens was stuck open on a angle. I did what you said turn camera on/off and play with lens. IT WORKED! camera is perfect again, well except for the scrapes and dings from its fall!

Posted on Aug 14, 2008

darntoothysa
  • 489 Answers

SOURCE: My camera says "Turn the power off and on again"

If your lens is stuck on your Sony Cyber-shot digital camera you will have the "E:61" error or another message saying "Access" or "Turn camera off and then on again" or "Lens error, restart camera".

The lens needs to be taken apart and cleaned, then rebuilt and put back in the camera. Hopefully this will fix the problem! It will not fix the problem if there is damage to the lens or gears, in that case the lens needs to be repaired or replaced.

Most places will want to charge you around $200 for this repair! I've spent years building a business to HELP people repair their cameras as cheaply as possible; if we can help please let us know.

Good luck from: Darntoothysam com

Thomas

Posted on Oct 08, 2008

  • 74 Answers

SOURCE: When i turn on my camera it says Turn the power off and on again

turn it on
take hold of the end of the lense, then pull and twist gantly you may hear it click but dont force it then turn off and on again this may solve your problem

Posted on Nov 03, 2008

  • 1 Answer

SOURCE: When i turn on my camera it says Turn the power off and on again

Banging it worked! I wish I had done that hours ago when I needed my camera!

Posted on Oct 18, 2009

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If the issue persists, service may be required.


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