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Hello, My Canon Pixma MP980 printer is having trouble printing black ink. I have tried to do the "heavy cleaning" 2 times, with a 24 hour off period in between, but the print quality is poorer than ever. (The color print quality improved, but the black is poor) My manual tells me the print head might be damaged. I need to know how to get it fixed. I purchased my printer with a Mac computer (it was a special price incentive purchase) and it is less than 2 years old. I would appreciate it if you can give me guidance. Thank you, Valerie

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Replace the black cartridge completly

Posted on Sep 03, 2010

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