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Network adapter there is a exclamation point next to WAN Miniport (ATW) #2. I right click on it and open it up and the device status says this device cannot start. (code 10)

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Okay, thanks for that. Usually, the easiest way to repair a Code 10 error is to simply uninstall the device, then allow Windows to install it again. If you have an installation or drivers disc, this is good to have on hand, but it's possible that Windows may be able to automatically install it without requiring one.

To uninstall the device, simply right click on it in the devices list, select Uninstall, then restart Windows. When the computer restarts, it should automatically detect the hardware and attempt to install it. If it cannot find the driver without requiring a disc, you'll need to supply the disc that contains the drivers for the WAN miniport so that it can install it for you.

Posted on May 11, 2008

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TATA PHOTON+ Dialer Error 720: A connection to the remote computer could not be established. You might need to change the network settings for this connection. Can anyone fix this problem??? I'm using...


f you are experiencing this when trying to use Dialup Networking (ThinkPad Modem) or Verizon VZAccess Broadband, the following may be useful. Note, the solution involves modifying the registry on XP so it is not for the faint of heart.

Note that a key symptom of this problem is that the modem connects and then disconnects just after trying to register the computer on the remote network.

Step 1: Uninstall the WAN Miniport (IP) and WAN Miniport (PPTP)

IMPORTANT: This procedure contains information about modifying the registry.

Before you modify the registry, make sure to back it up and make sure that

you understand how to restore the registry if a problem occurs. For

information about how to back up, restore, and edit the registry, click the following

article number to view the article in the Microsoft Knowledge Base: 256986

(http://support.microsoft.com/kb/256986/EN-US/) Description of the Microsoft Windows Registry

SYMPTOMS

When you try to use a dial-up connection to connect to your Internet Service

Provider (ISP), you may receive the following error message during the

"Registering your computer on the network" portion of the connection

agreement:

Error 720 - the connection attempt failed because your computer and the

remote computer could not agree on PPP control protocol.

Additionally, when you view the devices in Device Manager, you may notice a

yellow exclamation mark (!) over the icon for the WAN Miniport IP (#2) device.

CAUSE

This issue may occur if the TCP/IP protocol has become unbound from the

dial-up adapter, or if a conflict is created when a second WAN Miniport IP

device driver loads.

RESOLUTION

To resolve this issue, uninstall the WAN Miniport IP and PPTP devices.

To do so, follow these steps:

1. Right-click My Computer, and then click Properties.

2. Click the Hardware tab, and then click Device Manager.

3. On the View menu, click Show hidden devices.

4. Under Network adapters, you will see WAN Miniport IP

devices. If a WAN Miniport IP device is listed, continue to the

following step. If no WAN Miniport IP device is listed, go directly

to step 16.

5. Click Start, click Run, type regedit in the Open box, and then click OK.

WARNING: If you use Registry Editor incorrectly, you may cause serious

problems that may require you to reinstall your operating system. Microsoft

cannot guarantee that you can solve problems that result from using Registry

Editor incorrectly. Use Registry Editor at your own risk.

6. Locate the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-

08002BE10318}

7. On the Registry menu, click Export Registry File, type backup-key in

the File name box, and then click Save.

Note You can restore the changes that you make to this registry key. To do

so, double-click the backup-key.reg file that you saved.

8. Click each of the registry subkeys under this key, and then view the Data

column of the DriverDesc value to determine which of the subkeys

corresponds to WAN Miniport (IP). For example, the 0005 subkey.

9. Right-click the subkey whose DriverDesc value data is WAN Miniport (IP) or

WAN Minport (PPTP); (for example, right-click 0005), and then click

Delete. Click Yes to confirm that you want to delete the key.

10. Quit Registry Editor.

11. Right-click My Computer, and then click Properties.

12. Click the Hardware tab, and then click Device Manager.

13. On the View menu, click Show hidden devices.

14. Under Network adapters, right-click WAN Miniport (IP) and then click

Uninstall. Click OK to confirm that you want to remove this device.

15. Repeat for the WAN Miniport (PPTP).

Step 2: Reinstall the WAN Miniports

1. Find netrasa.inf in c:\windows\inf

2. Make a copy of the file and name it netrasa.inf.save

3. Open the orignal copy of netrasa.inf and place a semicolon

in front of the line that starts "Excludefromselect=\" and

and continue with all follwing lines and then end with

"MS_NdisWanNbfIn,MS_NdisWanNbfOut" under the [ControlFlags]

section. (all lines between)

Step 3:

1. Start a Add new hardware session (from Control Panel) and choose

that the hardware is already installed. Choose to "Add New Hardware"

and then select "Network Adapters" followed by "Microsoft" and then

both the PPTP and the IP Wan miniport one at a time.

(NO need to reboot between these steps)

2. After you finish both then reboot.

3. Select Start -> Run and type: netsh int ip reset c:\resetlog.txt

(For details, see http://support.microsoft.com/kb/299357)

4. Reboot and try your connection.

5. Delete the modified netrasa.inf and rename the original (which was saved as netrasa.inf.save) back to netrasa.inf

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1 Answer

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Hi there,


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1 Answer

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About the Wireless Hosted Network

This device is just a virtual device and it should not affect connecting the wireless network with the physical wireless adapter.

Hence, I’d suggest you to uninstall and re-install only the wireless network adapter drivers from Device manager and check if that fixes the issue.

Before uninstalling the drivers from the device manager, make sure you have a backup of the installation files.

It’s a good idea to create a restore point before uninstalling the drivers. A restore point is a representation of a stored state of your computer's system files. You can use a restore point to restore your computer's system files to an earlier point in time. Restore points are automatically created by System Restore weekly and when System Restore detects the beginning of a change to your computer, such as when you install a program or a driver.


Create a restore point
http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

Visit the manufacturer’s website, download the latest wireless drivers and save it on your hard disk.

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1. Click Start, type Device Manager in the Start search box and hit Enter.
2. Locate Network adapters and expand the same.
3. Select the wireless connection, right-click and select Uninstall.
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Now, you may install the latest wireless drivers and check if that fixes the issue.

Hope this helps

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check this
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1 Answer

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OR

2) Make sure the network driver is loaded.

XP or Vista:
Control Panel ->System -> Device Manager

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Drivers are located on www.hp.com

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