Question about GE JVM1640 Microwave Oven

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The microwave has been working fine, but we just tried to heat something and although the oven sounded like it was on and the turntable was spinning it did not heat the food - just some soft tacos. The power is at ten and we tried several times using a one minute setting. Thanks much, Chuck

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  • 12,061 Answers

Hi, this is a classic MW Magnetron, problem, usually when this happens, it is the magnetron, and or the High Power Diode that has failed.
Realistically, there are NO user serviceable parts in a MW, and they are VERY dangerous to self service.
I suggest that any monies you would have spent on repairing this unit would be better spent towards a NEW MW. with a warranty.
Below is your user manual.
http://www.retrevo.com/support/GE-JVM1631-Microwaves-manual/id/6329bh327/t/2/

Posted on Sep 03, 2010

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Posted on Jan 02, 2017

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If the rest of the oven works fine, then this indicates that you might have a problem with the motor that turns the turntable.

If you try to turn the turntable manually (gently), does it turn freely or is there resistance? If it turns freely, the mechanical mechanism between the turntable and motor may be broken and the motor may be ok.

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Please let me know if I can be of further assistance to you.

Good luck!
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