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Artec e +48u scanner

I have had this scanner for years without a problem. Now it is not working. I've tried reinstalling the software, rebooting the machine, unplugging and re-plugging the USB port, and nothing works. I keep getting this error message:
Cannot operate!
1. Please check whether the scanner connects to the computer.
2. Make sure that the scanner connects to the power, and the LED is on.
3. Note that you can not connect the scanner to the bus power drive.

My responses to that error:
1. It does.
2. It is.
3. I have no idea what a bus power drive is.

PLEASE HELP!!

Posted by on

  • theethi_leo Dec 19, 2008

    tried installing artec e+48u but the same 3 lines poped out..

    1.check if scanner is connected.

    2.LED is on

    3.dont connect to bus power device.

    how do i get on with this ...??

    please help..

  • samvergara Apr 21, 2009

    I have the same problem but I have 2 scanners and both went out at the same time? something is conflicting, work great for years!

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  • 1,224 Answers

Quite possible the scanner motor finnaly gave out but lets look at other things first

try connecting to another usb port on comp before that completly take out all of the scanners drivers and programs this could be a simple file corrupt

i know you tried this but sometimes putting a new driver over old driver doesnt usually change the old drivers properties this is when you completly take out all drivers and software and start from scratch for this scanner

Posted on May 15, 2008

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2 Answers

I have no installation disc. can I stll install scanner to my computer


Hello thanks for using Fixya
With non availability of installer disk just download its driver, You will surely make able to install your scanner with computer.You can easily & free download the driver of
Artec e+48u Flatbed Scanner After clicking it will take some time and then downloading will automatically start
After Download it install it on your PC & enjoy
Further assistance i am here to help

I hope this solution will helpful 4 u
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Hi ,
Try from here :http://members.driverguide.com/driver/detail.php?driverid=123132
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go to control panel, under device manager uninstall imaging device (scanner) and click scan for hardware changes, if found new hardware occurred click next and choose no, not this time tab / choose install from the list specific location option tab / choose don't search i will choose the driver to install / click show compatible hardware tabs and select scanner type appeared.

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Hello i hope u 'll be fine.
You can get the driver of Artec E+ 48U USB Scanner 4.12 for all operating systems like Windows 98/ME/2000/XP
  • To download the driver "Click Here"
  • You can also download the same driver from "Here"
When u click on any above link downloading will start. After downloading driver, Install it on Your PC and Enjoy
Wish u good luck
If it is helpful, Kindly Do Rate Me


Thanks for usingfixya.

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You can find your drver on download.com once you are on the web site search by procut number (e+48u) not model.

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1 Answer

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hi buddy! first you check the wire if its working properly and they have a connection then and if not work you try to open and check the board. because i have also incounter the same problem and ill find out they have a broken capacitor so i change and its work.

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