Question about Fisher and Paykel GWL11 Top Load Washer

1 Answer

AUSTRALIAN fISHER PAYKEL WASHING MACINE WILL NOT!!!!! PUMP ALL THE WATER OUT I TOOK THE PUMP OUT AND TOOK IT FOR TESTING & THE MECHANIC SAID HE HAD TO PUT IT BACK IN TO TEST AND SEE WHAT THE PROBLEM IS . HE HAS GIVEN 2 BASIC OPTIONS FOR POSSIBLE PROBLEM MOTHERBOARD ELECTRONICS OR PUMP BUT WILL CHARGE A LOT OF MONEY TO PUT THE PUMP IN AGAIIN WHICH I CAN DO THEN A SERVICE FEE AND THEN $$$$$$$ AND SO CAN ANYONE HELP PLEEEASEEEEEEEE HE ALSO SAID THAT FIXYA ARE IDIOTS AND THAT MY LAST SOLUTION OFFERED ON HOW THE PUMP SHOULD READ ON OHM'S METRE IS INCORRECT I'VE BEEN WITHOUT MY WASHING MACHINE FOR MONTHS PLEASE HELP

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  • jmgreals8con Sep 04, 2010

    Your are right on with your diagnostics but I can't remember which sequence of lights does this matter, evry thing you said happened, can you tell me what I need to do , Many Many many thanks

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  • Fisher and P... Master
  • 713 Answers

Hi just read your posting.Now the correct ohms value of the pump is about 34 ohms,Have you got or can you borrow a meter to test your pump?Now on the original fault on your machine what was it doing.Was it pumping most of the water out?Does the machine stop and beep and show an error code when it is draining the water?If it does show an error code a series of lights will light up when the machine is beeping.They will be in row of 8 lights.Starting from the left to right which lights are lit when the machine is beeping.Is it the 2nd and 4th or the 3rd and 7th ---etc---?Where is your machine draining to?Is it into the laundry sink or somewhere else?Does the pump look rusty or corroded?Please reply with additional information on the questions and I am sure I can help you.Looking forward to your reply.

Posted on Sep 03, 2010

  • 24 more comments 
  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

  • luisa_sgro Sep 05, 2010

    Hi just read your posting.Now, to accurately diagnose the problem on your machine I need to know the lights that were on when the machine stopped and beeped.Try selecting a cycle and waiting for the machine to show an error fault as this will really help in finding the problem on your machine.Please could you supply additional information on the condition of the pump and where the machine is draining to.Looking forward to your reply.

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Fisher Paykel GWL11- US Washer


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Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
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2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
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Fisher and Paykel washing machine error 38:
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Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
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39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

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Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
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2. Check the clutch splines for physical damage.
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Fisher and Paykel washing machine error 43:
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Fisher and Paykel washing machine error 49:
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50 - Hot Water Inlet Valve Faulty:
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