Question about Buffalo Technology DriveStation HD-HC500U2 500 GB USB 2.0 Hard Drive

2 Answers

My Buffalo external hard drive does not show-up as an icon on my screen but the power light shows green. It clicks 6 times when I power it up but then the drive inside stops spinning and a red light starts blinking. It was sorking just fine until now. Mark

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the 2TB drive - it failed last night, power supply is ok still putting out 12v DC. I took the drive out of the casing and put it into another caddy, phew all the data is there, the failure is on the circuit board somewhere. This is just over a year old - poor components used on this circuit board - will not buy one of these again

Posted on Jun 30, 2012

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to access my Buffalo HD-PNTU3 external hard drive?


dropping it while turned on is fatal as it usually damages the write heads and/or the platters.
if it hit the floor, changes are it's physically damaged the mechanism.
recovering data from a drive with this damage is not cheap as you will have to send it away to be rebuilt. It's impossible to rebuild it yourself.

Feb 21, 2016 | Buffalo Technology Buffalo MiniStation...

1 Answer

Need to format my portable HD (Buffalo 3.5 500GB Mini-station) before using as External HDD for my TV (LG 42LA6200)?


BUFFALO TOOLS Buffalo Tools is a feature-rich suite of optional software included on many Buffalo Drive-Station and Mini Station storage products. Any or all of the following components of Buffalo Tools may be installed on Windows PCs.
Buffalo's Backup Utility is an easy-to-use and fully featured backup software for Windows PCs and can be used to back up one or multiple computers with a single Buffalo external hard drive.ECO Manager is an energy efficiency tool used to conserve energy and reduce battery consumption by regulating the power usage of the hard drive, cutting power to the drive during extended periods of inactivity.RAMDISK is a simple utility that allows you to create a RAM disk on your Windows PC which creates a small, but extremely fast environment to work on files in.SecureLock software for Windows provides complete control of the data encryption on your Buffalo external hard drive, providing password protection and software data encryption.

Only basic external hard drive functionality is supported with this operating system; some included utilities may not work. The HDD default format is NTFS; to work with Mac, reformat the HDD using Mac Disk Utility.

I would plug it into a windows 7 or Vista and the computer's USB. The computer should recognize it. Click start then computer and find the icon for your drive and right click your Icon. In the drop-down window look for 'format' and that should help you format your drive. is a feature-rich suite of optional software included on many Buffalo Drive-Station and Mini Station storage products. Any or all of the following components of Buffalo Tools may be installed on Windows PCs.Buffalo's Backup Utility is an easy-to-use and fully featured backup software for Windows PCs and can be used to back up one or multiple computers with a single Buffalo external hard drive.ECO Manager is an energy efficiency tool used to conserve energy and reduce battery consumption by regulating the power usage of the hard drive, cutting power to the drive during extended periods of inactivity.RAMDISK is a simple utility that allows you to create a RAM disk on your Windows PC which creates a small, but extremely fast environment to work on files in.SecureLock software for Windows provides complete control of the data encryption on your Buffalo external hard drive, providing password protection and software data encryption.

Only basic external hard drive functionality is supported with this operating system; some included utilities may not work. The HDD default format is NTFS; to work with Mac, reformat the HDD using Mac Disk Utility.

I would plug it into a windows 7 or Vista and the computer's USB. The computer should recognize it. Click start then computer and find the icon for your drive and right click your Icon. In the drop-down window look for 'format' and that should help you format your drive.

Oct 21, 2013 | LG 42" 6200 Series LED HDTV - 42LA6200

1 Answer

I accidently formatted my Buffalo Ministation HDD, is there a way to fix it?


There are a few ways to undelete files after formating a Hard drive or deleting files, however note that while you might not be able to restore 100% of your files, you should be able to retrieve a few critical files or pictures.

It is important to not write any files to the hard drive at this time.
Writing files to your Hard Drive after deleting files or formatting a hard drive will reduce the amount of files you can recover. Since the Buffalo Ministation is an external hard drive, the process becomes easier than if this were an internal drive.

First off, plug the Buffalo Ministation into any USB port into your computer. Second, download Recuva. (Recuva is a free software that helps recover deleted files.) Install Recuva.

1) Close all other programs
2) Open Recuva
3) The Recuva Wizard will now appear. Click Next
4) You can now choose which file type you want to recover. Music files, image files, any files , etc. Click next when you made your choice.
5) Now you have to choose the location of the external Hard drive. If you don't know which drive letter is assigned to the the external hard drive, choose "On my media card or iPod". This will scan all external drives and devices. Alternatively, you can go to the start menu and click "My computer". When the my computer window shows up, you will see your external hard drive and a drive letter. Once you find what the drive letter is, go back to recuva and choose "In a specific location". Then click the Browse button and click the drive letter assigned to your external drive. Click next.

6) Click next on this final window.
7) The scan will now begin. Wait until the scan is over. Once the scan has completed, a list of files and their file names will appear. Next to the Filenames are icons with different colors. These colors indicate the state of the deleted file, and how well the restored condition will be. Green means the file will be perfectly intact, orange means there might be some corruption, red generally means the file may not be recovered. At this point in time you can choose which files you would like to recover. If you want to attempt to recover all files, click the the check box right next to the Filename box.

8) When you have finished selecting your files to recover, click "Recover" towards the lower right corner of the screen.
9) A box asking where you want to send the recovered files will appear. Click Desktop and make a new folder there. Call it what ever you want. Select the folder and click OK.
10) When the operation is done, a dialog box will appear telling you how long it took.
11) Check the files you have just recovered in the folder you made on the desktop

Voila, your files should be ready to be viewed. If there were files you wanted to recover that did not show up the first time, go back to step 6 and click "Deep Scan". That will take a lot longer, but should find files that did not appear before. Follow the rest of the guide as normal from step 6 onwards.

Sep 14, 2013 | Buffalo Technology Computers & Internet

2 Answers

My buffalo ministation 3.0 external hard drive wont be recognised by my comuter. to be honest i dropped it, but when i plug it into computer green light starts flashing, after a while fashing stops green...


My ministation was doing the same, beeping and flashing green light after a light drop on the floor. Soo... I took my ministation usb drive out of the plastic enclosure and smacked it on the table a few times. Plugged it in and it spun back up!! Now my computer recognizes it and everythings working smooth! I assume something with the drive became jammed and the couple smacks loosened the drive head.. Anyway, if all else fails... beat it!

Nov 05, 2012 | Buffalo Technology Buffalo MiniStation...

1 Answer

Hi..my external hard drive not responding.1TB buffalo.please help me. Thanks


1. Right click on My Computer and choose Manage.

2. Navigate to Disk Management and check to see if the drive is appearing as a drive.

3. If it is showing as unallocated, right-click on it and Partition the drive.

4. If it is showing as formatted and healthy, right-click on it, choose 'change Drive Letter and Path' to assign a drive letter.

Jan 04, 2011 | Buffalo Technology 1TB DriveStation...

1 Answer

Please advice! I accidentally plug my Buffalo external drive of 100V to a 220V! Does this have an internal fuse? Kindly advice, my data stored are important. Thank you.


MY BUFFALO HARD DRIVE model hd-HC320U2-us WILL NOT LOAD WHEN CONNECTED TO MY LAP OR DESK TOP WILL I BE ABLE TO GET MY INFORMATION OFF THE HARD DRIVE, IS THE INFO GONE! WHAT COULD BE THE PROBLEM POWER LIGHT COMES ON BUT THE ACCESS LIGHT DOES NOT BLINK............ TO SHOW CONNECTION HAPPENING

Nov 30, 2010 | Buffalo Technology DriveStation ...

1 Answer

500 GB HD stopped working


plz check the drive spin up when u connect to power
dont use front panel usb plz use back panel USB

Jun 26, 2010 | Buffalo Technology (USA), INC. - 500GB...

3 Answers

External Buffalo Hard Disk 500 Gb model no HD-PF500U2/BK-AP not detecting when connnected to a laptop or a desktop PC


Check the usb port function in the computer bios settings and be sure that it is set to yes. Connect properly your external drive. If it has two wire usb connections, use both to obtain the maximum power that will be need by your drive.

Dec 18, 2009 | Buffalo Technology 500GB DRIVESTATION...

1 Answer

Buffalo hard drive


Have you downloaded another prog recently, about the time you lost the HDD?

Have you pulled the usb restart poota, wait till fully setup, reinstall usb, it just might plug and play.

If not, you will have too re-install from install/setup disc.

Nov 13, 2009 | Buffalo Technology 1TB DriveStation...

Not finding what you are looking for?
Buffalo Technology DriveStation HD-HC500U2 500 GB USB 2.0 Hard Drive Logo

1,989 people viewed this question

Ask a Question

Usually answered in minutes!

Top Buffalo Technology Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

hellics

Level 1 Expert

45 Answers

Are you a Buffalo Technology Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...