Question about Buffalo Technology DriveStation HD-HC500U2 500 GB USB 2.0 Hard Drive
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
I have the 2TB drive - it failed last night, power supply is ok still putting out 12v DC. I took the drive out of the casing and put it into another caddy, phew all the data is there, the failure is on the circuit board somewhere. This is just over a year old - poor components used on this circuit board - will not buy one of these again
Posted on Jun 30, 2012
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Posted on Jan 02, 2017
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1. Right click on My Computer and choose Manage.
2. Navigate to Disk Management and check to see if the drive is appearing as a drive.
3. If it is showing as unallocated, right-click on it and Partition the drive.
4. If it is showing as formatted and healthy, right-click on it, choose 'change Drive Letter and Path' to assign a drive letter.
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