Question about Western Digital 120 GB USB 2.0 Hard Drive

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My Western Design 120G external hard drive is my back up source. I've had it for a long time and i keep it in its original box when not in use. I just tried to do another back up and when i plug it in, both the green and red lights come on and stay on. The computer recognizes that something was plugged into it, but it doesn't recognize the drive anymore. I don't recall the red light being on in my previous sessions with it. Any thoughts? Thank you very much!

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The red light probably suggests a problem, habe you recently had any other type of removable or network storage attached, mapped network drives or anyhting like that?

you say the computer recognises it was plugged in, i presume from the noise the computer makes? i would first be checking the device manager to see if there are no problems (right click my computer - properties - hardware tab - device manager), look for any yellow exclamation marks or question marks..

secondly i would make sure it hasnt tried to assign the same drive letter to the external as something else plugged into the machine or something silly like that, check the disk manager..

(right click my computer - manage - on the left click disk management)

look in the list at the bottom for the drive, even if it isnt accessible in my computer, if the computer recognises it as any type of disk at all, it will show it here.. if it does, look at the drive letter, and if it has the same as something else, simply change it (right click the external - change drive letter and paths) remove the current letter - follow the same process again and give a new one that is unused

if there is nothing under device manager, and no external in disk management when it is plugged in, then i dare say its probably had its day..

hope this helps

Posted on Sep 03, 2010

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