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My daughter's acer one netbook computer turns on but then nothing happens; the welcome screen doesn't even appear. She can't use it at all. Please help.

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Do you get any video output or noises at all..?

Posted on Sep 03, 2010

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Posted on Jan 02, 2017

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If this helps, you can indicate as much - g'luck.


http://community.acer.com/t5/2013-Archives/Acer-aspire-one-model-nav50-Drivers/m-p/57977#M39399

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It appears that the computer is infected with virus and may need full system recovery. You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key
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If I was you I would contact support on the following link to find out whether there is a need for the Netbook to be returned.

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