Question about Sony Playstation 3 (PS3) Console

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The starup screen is not going to the main menu

Do you know what to do about this playstation3 problem??the starup screen freezes .

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  • Anonymous Mar 04, 2009

    I have the same problem. The playstation turns on but freezes with the blue line across the screen after like 3 secons and doesn't go to the menu screen.

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  • 117 Answers

Try this:


Hard Reset procedure for the PS3 (as instructed by Sony CS).

Be sure to backup your settings/games saves by doing a System > Backup on your PS3 or you may lose your game saves! Also, this is a last resort procedure prior to exchanging/returning to sony.

1. Power Off the PS3 via the power switch in back and power back on w/switch.

2. Hold Power Button on the Front until you hear 3 beeps.

3. Then go through the initial setup and then run a full Format via System > Format. (will take approx 3 1/1 hours). You may need to have our AV cables ready if your using HDMI (in case HDMI isn't detected after initial reset).

4. Restore your backup you made prior to doing factory/hard reset (optional, if you created a backup).

Hopefully this will solve your freezing problems.

Posted on May 11, 2008

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