Question about Acer Gateway DX483105 Desktop PC Intel Core i5650 32GHz 8GB DDR3 1TB HDD DVDRW HDMI eSATA Fire (PTGAJ02013)

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My Gateway desktop locks up when I am using Internet Explorer. The lock ups have been happening more frequent than they used to. We just bought this computer last year. It has windows 7 home premium 64 bit. It is the Gateway desktop dx4831-0e. I have run scans for everything, and have tried alot of different things. I contacted Gateway and they said I'll have to reboot back to factory settings, but then I'll lose tons of stuff. what do i do?

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Please use mozilla firefox instead of internet explorer it might help...

Posted on Sep 03, 2010


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Posted on Jan 02, 2017


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