If your computer is running kind of sluggish, you can fix it with an easy clean up of your registry. Here's a link to a free scan that works well: www.your-free-info.com/RegCure
I've used this one and it sped up my computer by quite a bit. Hopefully this helps.
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The Backspace key usually clips on . But since it keeps happening , the clip part must be broken. Since it is only 3 mths old, it is still under warranty, you can take it to a local Dell authorized shop or call Dell support, they will probably send someone out to fix it / or send you the whole keyboard which is easy to replace.
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If the key base or the key support has actually broken you will have replace the keyboard, they are inexpensive on ebay...around 15-25 bucks. If the key just popped off, try to rock it back on its mount either from side to side or top to bottom, you will be able to hear and/or feel it pop back in its mount.
I am not sure if BestBuy is authorized to repair Dell systems, but if they will take it, then they should be able to fix it. The fix will depend on the nature of the problem. If the key is simply poped out in some way, they may be able to re-attach it on the spot. If not, they will likely have to order the keyboard part from Dell, open up the notebook (or remove the keyboard) and replace it. On some computers this is easier than others. Most commercial lines of notebooks allow the keyboard to be replaceed easily by the end user without opening the case at all - just undo some latches and remove some screws, pop it out, pop the new one in, screw it down and latch it in. Some consumer systems (Inspiron is a consumer line) are not so well designed. It all depends.
Either way, BestBuy should be able to repair it. If you check with Dell first, you may find that you can even repair it yourself if it is designed to be a "user replaceable" part as i describe above.
time for new kb same thing happend on one i worked on go on ebay 16 20 bucks easy to replace opo up top cover covering the screen hinges that plastic then under that 3 4 screws hold kb down with ribben cable pop it up out its litt rackets the rippon cable then pull up leave up with new one installed then push down