Question about DeLonghi KBO3001 Cordless Electric Kettle

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My kettle was purchased from John Lewis Solihull on 03 June 2008. I thought I was buying a high quality product that would last being a cut above the rest. However, the kettle has now stopped working and I am not only very disappointed and displeased with the product, but have lost confidence in the DeLonghi brand. What advice can you give apart from 'go out and get a new one'. If I do that it certainly will not be a De Longhi product unless I have a satisfactory response to this enquiry. Can you recomend a local service engineer that could repair the kettle and how much do you think the repair would cost? I assume that the element requires replacing as I have checked all more obvious possible causes of failure. I paid 59.95 pounds for the kettle so I suspect that repair costs would make this a non-viable option. Incidentally, I have also got a DeLonghi toaster and hope that this will provide greater reliability than the kettle. I await your comments with interest. T.A.Workman

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6 Suggested Answers

6ya6ya
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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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ginko
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SOURCE: I have a De Longhi

Sure, contact DeLonghi AU here.

Posted on Jul 20, 2008

  • 1 Answer

SOURCE: delonghi microvave replacement bulb, microwave only 6 months old

I got a Delongi Mic form argos too ,model ED8525S-SBD, sounds like a similar problem to what happened to it last year. Issue is that the bulb explodes (mainly due to the very strong spring on the door I think) leaving filament lieing on the metal chassis, hence the trip switch in your fuse box trips.
Didn't manage to find a replacement bulb but at least if you remove the old bits then it will get the machine back up and running and stop the trip tripping!
Take off the top by removing the 4or 5 screws around the outer edge at the back. The bulb sits directly behind the front panel inside its own metal chassis. There is a diamond shaped black plastic flange which the 2 power wires feed onto. 2 metal lugs hold this inside the chassis. straighten the lugs and the bulb holder pulls out. Even with the bulb removed I think there was a blown fuse and I had a further issue with the turntable not turning(this feeds off the same circuit as the bulb). So maybe Argos were right - the machine only cost £80 at the end of the day!

Posted on Feb 01, 2009

  • 1 Answer

SOURCE: De Longhi DE220 De-Humidifier not collecting water

Hi there - you have to vacuum the filter several times. You can pull it out of the back left hand side of the unit. Vacuum it several times, and then start the unit on the lower fan setting, at a humidity level of around 60%. It will kick in after a bit, and then you can start adjusting the humidity level to where you would normally use it.

Sometimes - after you have vacuumed the filter, it still doesn't work. I used my fingers to pick lint off the filter, and ran a BIC safety razor over it as well, to try and get more out of the filter. You can also wash the filter in warm water, and leave it to dry over night. Don't put it back in until it's completely dry.

This will work! Cheers... E

Posted on Feb 08, 2009

KingDWS
  • 1606 Answers

SOURCE: Steam (smoking?) at switch on DeLonghi cordless electric kettle

Either the switch or the wire had a bit of a meltdown. The problem isn;t fixing it , it is getting the right switch. Delonchi is not that bad for support so they might be able to get the switch if you can replace it yourself. If you have to send it away then it may not be worth fixing it if you have to pay shipping etc.

I'd be tempted to bypass the switch and just unplug it like other kettles when it boils.

Posted on Mar 23, 2010

walesarumi
  • 6993 Answers

SOURCE: My kettle is broken -

Hello,

I quite agree with you, if the element is not good, then it should be the switch or some sort of wire disconnection inside the kettle. There are some wires that goes from the switch to the heating element, this needs to be checked and observed.

Since you are able to detect the fault, then you can go ahead and get a tool. believe me, its going to be an easy thing to fix because, there are no panels whatsoever in the kettle. Its just going to be the element, switch, and wires that went from the element to the switch.

Before you get the tool, make sure you know the exact size/category of tool that will enable you successfully disassemble the kettle with damaging the screws or whatsoever that is holding it together.

I wish you the best of luck.

Posted on Sep 22, 2010

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