Question about Onkyo HTR500 Receiver
Your sound might not be working because the HDMI and optical audio inputs might not be working.
I made the mistake of buying the Onkyo HT-560 and in less than two years all of the HDMI video inputs started intermittently breaking. Sometimes when you selected the channel both the image and the sound would not come though.
Also the rear speakers stopped working from time to time and I have to run the setup again to get them to turn back on.
I am not sure that Onkyo was ready to introduce this technology, it has been a nightmare and my stereo is going to cost almost as much as I bought it for to fix it.
Oh and there customer service was no help, they just told to bring it to an "authorized service center for repair". They had also had no idea where there was one in my city it took them a day to get back to me.
The Onkyo HT-S5100 looks almost identical to the HT-560 not sure if they are different in anyway.
Stay away from Onkyo in the future! I know I will.
Posted on Oct 19, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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