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My hp compaq nx9010 sometimes shutdown on windows logon. moreover, automaticaly shutdown during xp installation. please help me.

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  • 54 Answers

Could be overhating problem but more likely power supply not putting out enouph watts to carry the load it takes more cpu usage and power tho run windows and apps then it does to run cmos/bios

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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1 Answer

Audio not working at all


You can download the audio and device drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the Windows drivers you require and install them. Click on this link to download the drivers: -
www.compaq.com/country/cpq_support.html

Jan 23, 2013 | HP Compaq Business Notebook NX9010

1 Answer

I use hp nx9010, i want to re-install windows xp but any time i try, the machine shutdown. sometimes is able to move up to copping files sometimes not then shutdown; i don't understand why is only windows...


well that is so easy to answer,
first off you are not using real HP disks are you.
sure. its old Blue Microsoft disks right,
and when you do that wrong, you get no HP chip drivers and lost more missing, even top row, fn keys dead, not just audio.

XP is a dead OS. for 3 years now, zero updates and is now a virus magnet extream.
nx9010 note book shuts down, all 3 os install different. !
old XP runs a very old and very DUMBB seteup.,exe
the newer OS run WINPE for setup.exe. vastly better and boots and loads the OS totally different.

Xp can be installed many ways, not one stated by you.

1-insert, HP install disk in CDROM drive and click, setup.exe running in a XP explorer window, live install
2: boot to HP install disk.
3: boot and hit F11 run HPs on HDD restore partition.
4: same as a above 1, or 2, but is Micro soft disk (wrong, you did it wrong, do not use mS disk) if must ask how, its a long long long story. ive done it all ways, 1000s of time. now since first PC.s ever.



if booting to XP , right or wrong CD. (its a CD right<)> or a stick
that too not stated,
it boots and you answer questions, then it starts copying
if it stalls that means, the CD is bad.
or PC is bad, you do know there are 3million transistors here to fail right? bad HDD, bad Mobo, and more. lots more
even the CPU can over heat and will shut down.

Personally I avoid all CD nows, they sux'd then and do now more.
make and ISO of your CD, (ask its easy and free)
then burn the ISO to a 4GB or bigger uSB memory stick using free RUFUS app.
boot to stick. on my HP hit F9 and pick Udisk USB. boot
bingo no more CD errors ever again.

i bet bad CD. seen it vast times, endless , but not today. too savvy now. to mess with any CD, if you copy it to ISO and get CRC errors
its a bad CD.
end pain.

the problem with real old PC most cant boot to USB
or must be BIOS flashed updated to get that.
ill now ill try to learn what yours can or can not do.
lacking ,what is there now.
but id do this first. go in to BIOS BOOT PAGE

What is the default boot order? The default boot order settings for the computer are configured in the factory. The default boot order for HP notebook PCs is listed below.
  1. Floppy disk drive
  2. Optical drive (DVD, CD-ROM)
  3. Hard drive
  4. USB device (see this?) bingo, can boot and install any OS here
  5. Network adapter

Apr 23, 2017 | HP NX9010: Pentium 4-2.4 GHZ, 512MB...

2 Answers

I use hp nx9010, i want to re-install windows xp but any time i try, the machine shutdown. sometimes is able to move up to copping files sometimes not then shutdown; i don't understand why is only windows...


If you can't keep your laptop stable and on for longer period, and you're experiencing random shutdowns I'd say you're facing a motherboard problem. This failure is actually well known and hapens a lot with Toshiba and HP. You'll most probably need to repair the motherboard that suffers from the Maxim 1987 or Maxim 1532 power chip failure.
The repair process is fairly straightforward, but it isn't for the faint hearted. It requires a resolder of the tiny Maxim 1987 chip that should get your motherboard up and running again in no time. The other alternative is to go for a new motherboard, or just get a new laptop alltogether.
If however your laptop experiences random freezeups, and you notice that the DVD is slow at reading data, and especially if you experienced some random mouse and keyboard freezeups, then you'll need to repair the motherboard from a FSB chip failur, which causes these random freezeups, which is a bit easier to do but still a challenge.
Hope this helps

Jan 17, 2011 | Computers & Internet

1 Answer

Compaq 2500


The disk itself may be corrupt , go to microsoft and download xp home or pro , whatever your using and burn to a disk .If you don't have access to another computer , go to a repair shop and you can usually buy a burn't copy of xp for 5 to 10 dollars . RE-install as usual. please note !!! you must know what service pack is needed for the install . SP1 - SP2 ....OR to be on the safe side just get XP SP1. good luck!

May 30, 2009 | HP Compaq Presario 2500 HP Pavilion ZE...

1 Answer

Monitar drivers


Here is general download page for your laptop, you will also need to install network driver and audio drivers :
HP Compaq nx9010 Notebook PC - Download drivers
here is video driver :

» Driver - Graphics » Driver - Graphics - Intel

Try both, as 9010 is built in two different versions.

Please vote the solution.

Many thanks.

Aug 15, 2008 | HP Compaq Business Notebook NX9010

1 Answer

HP NX9010 automatically shutdown


Definitely a software problem, somewhere along the installation process, the data on the CD is being read wrong. Try a different installation disk, and see if this fixes the problem. If not, then it could be that there is either a problem with the CD drive, or the IDE controller for the Hard Drive.

Feb 25, 2008 | HP Compaq Business Notebook NX9010

1 Answer

HP Compaq Business Notebook nx9010 PC..


Hi, It would seem that your CD drive is not reading completely your installer CDs hence you can not complete the install procedure. Your best bet may be to temporarily replace with a known good/operation until installation has completed. The 1386 should read I386 and is normally in D:\ which is the CD drive and is a folder in the Win XP installer. Good luck and kind regards.

Oct 08, 2007 | HP Compaq Business Notebook NX9010

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