Question about F-Secure Anti-virus Client Security (FSACS001)

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My phone is locked by F Secure mobile security and antivirus, I have tried the remote combination #WIPE# but it does not work. is there a master password that i can use to unlock my phone? please help

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  • akemokai Sep 02, 2010

    Thanks, the problem is from the software i installed in my phone, not the phone itself or the network company. www.f-secure.com

  • akemokai Sep 02, 2010

    Thanks, the problem I am facing with the lock code is from the software i installed in my nokia e71, its actually not from the phone itself, or the network company

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I had laso suffered with problem sometime back. The only way out is to change the profile to 'General' and reformat the phone using *#7870# command. Yes, you will loose all data, but that is a small price for forgetting the password. And in future do not use any passwords as we tend to forget them sooner or later.

Posted on Sep 03, 2010

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Hello,

You can get the unlock code by contacting your current service provider customer care department. If your phone is locked you can use any of your friends phone to make this call. The service provider will then provide you the unlocking codes.
Remember that the reason why the codes are provided only through customer service provider is that, they will make a check on your name and identity proof at the time of your call. If the information is found to be correct and matching with their data then you will be provided with the codes. Everything is done for free of cost and you are not going to be charged for this process.
This is the universal solution and is useful for many customers who are facing these kind of problems. Don't believe in any websites which provides unlock codes. All are fake. Only your service provider can provide these codes.

Another alternative is, you can take the phone to any authorize phone service center to help unlock the phone, because to unlock your phone, you will need some kind of software, USB cable etc to unlock the phone, so you can also go a nearby phone service center to unlock the phone, but calling your network service provider is the best because they have the records of your phone and can easily help to unlock it. This are the two reliable means you can unlock your phone.


Take care.

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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