Question about HP Photosmart C5180 All-In-One InkJet Printer

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Cartridge error Hi!, Had to change low yellow cartridge and when i put new cartridge the screen showed error for yellow cartridge. Had store replace cartridge with another new one but still same problem. Help!!!!!! Thanks, Shely

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Shut down printer. Then remove all cartridges. Install each one at a time allowing printer to detect "Genuine hp cartridge installed".
do this for every cartridge. also check and clean contacts on the yellow print head.

Posted on May 11, 2008

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Remove the cartridge & install the new one cartridge other wise

Posted on May 11, 2008

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This is your problem.
10.92.YY CARTRIDGES
NOT ENGAGED
alternates with
Open and close
front door.
The cartridges are not engaged,
poor primary transfer bias contacts,
defective high-voltage supply, or
control signal errors.
YY Description:
00 - Black print cartridge
01 - Cyan print cartridge
02 - Magenta print cartridge
03 - Yellow print cartridge
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engage the cartridges.
2. Reseat the print cartridges.
3. Check the printer primary transfer bias
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dirty. If the contracts cannot be
cleaned or they are damaged, replace
the transfer unit.
4. Replace the high-voltage power supply
PCB.
5. Replace the DC controller PCB.
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