Question about HP Officejet 5600 series

3 Answers

Please help me I have an HP 5600 all in one. It works some of the time when a fax is sent to me but often it just prints an error code of 232 and sometimes an error code of 252. What does that mean? How can I receive faxes more reliably?

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  • saymarilyn Sep 02, 2010

    please someone - I am waiting for faxes from doctors and they have tried to fax it to me but I received the cover page but not the rest of the fax... what does the error code mean????232

  • saymarilyn Sep 02, 2010

    the fax/printer is not connected to my computer - it stands alone. And the fax works - sometimes. but not reliably. what does the error code 232 mean? that is the key. it is not listed in the manual.

  • saymarilyn Sep 02, 2010

    i have an hp 5600 all in one. i use it for the fax. i do get some faxes sometimes, but often receive an error code of 232. what does that mean????/

  • saymarilyn Sep 02, 2010

    i tried the link you sent. it says this page is unavailable.... can you see it? what is the error code 232?

  • saymarilyn Sep 02, 2010

    My fax line is through Vonage. It is a separate line from my phone line. My fax works fine to send faxes. I receive faxes sometimes and not others. I keep getting a 232 communication error. Help. What should I do? I have the ECM off.

  • Anonymous Mar 31, 2014

    Cannot receive fax. Report showing Error 252 on HP Officejet 5610

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3 Answers

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  • HP Master
  • 4,737 Answers

Both the error codes indicates that there's communication problem between the two machine, i.e. the sender's machine and your machine. Sometimes, the some machines can't be established connection if there is some incompatibility between the two machine regarding data transmission, suppose if the sender is sending the fax in color and you are receiving it in Black and White, that'll create a problem and vice versa.

First, tell the sender to send the faxes from another machine and you'll see the changes, if there's no difference and the problem persists, it could be line problem or there's an internal problem with your fax machine. if you have another telephone line, you can try with it. If the same problem persists, it's clear that the machine is the culprit causing this problem. In that case you'll need to call hp since it's related to internal issues. There are several settings and they will definitely instruct about ECM or this and that, but I haven't come across, those settings has ever fixed fatal error.

Honestly I had the same printer, after using for few months it started causing receiving faxes and then next it showed up fatal error blinking all the lights and nothing worked. So I just dumped it. After doing some research, i found out that the model has a default factory issue and so I gave up getting another with similar designs though I love Hp the most.

But I don't mean yours and mine are in the similar condition. It could be the sender's machine or it could still be the line. So verify all these and narrow down to your machine as the final destination.

If you need further help, let me know.

Good luck.


Thanks for using FixYa.

Posted on Sep 02, 2010

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  • Master
  • 497 Answers

Go to this link and Download/Install any/ all CURRENT UPDATES. That may be the cause of your issues.
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodSeriesId=441142&prodTypeId=18972&supportTaskId=22985

Posted on Sep 02, 2010

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  • HP Master
  • 6,993 Answers

Hi,

disconnect the printer from your computer, uninstall the printer software/program from your computer's control panel, restart your computer, reinstall the printer software and try again. If that still does not solve the problem, then you will have to follow a plan B option.

You will have to download Hp diagnostic utility on your your computer,install is on your computer and it will help to detect and solve the problem.

Visit the hp link below, read all the information on the page and download the diagnostic tool from the page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&tmp_task=solveCategory&lc=en&dlc=&cc=us&product=441125

Good luck.

Posted on Sep 02, 2010

  • Walesarumi
    Walesarumi Sep 02, 2010

    Hello,

    Visit the below link, scroll down the page and you will find the meaning of the error code, the cause of the error code and how to solve the problem.

    http://h10025.www1.hp.com/ewfrf/wc/docum...

    Take care.

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1 Answer

HELP! My fax fails a lot. I get the error Error 232* What is wrong? It works sometimes but not others. I really really need this fax for our charity work. What is error 232????? Please help me.


To help with your error, what you will need to do is go in to your menu on your printer and under fax set up and all faxes you need to turn off ecm and v.34

Sep 02, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Fax comm error 232 problem


Hello sir ; Why don't try to replace a phone cable or check the wall jack.

Aug 28, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

HP office jet 6210 All - in- one /error message 232


Please consult this page for links to fax error codes for your printer.
In particular, Error 232 yields this info:
Error Code: 232, 233, 234, 235 ECM, 236 ECM, 237
Definitions
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.

Solutions
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Click here for instructions on enabling and disabling ECM (c00060802) (in English).
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
You can also access the home support page for your printer here., in case you should have further troubles.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


Jul 24, 2009 | HP PSC 2410 All-In-One InkJet Printer

3 Answers

Our HP Officejet 5600 won't receive faxes.


Hi,
Here is the answer to your question.

Error code 244 can mean any of the following things: :

1. You or the person sending the fax pressed the STOP key , causing the session to stop before completion.

2. The fax machine on the other end determined that there is an incompatibility with your machine and the one you are sending to and stopped the fax session.

To fix this you can try the following things. Try them one at a time, and if they don't work, place them back the way they where before you changed it.
  • Make sure the fax machine you are sending to can accept and use polling.
  • Select a slower "receive" speed.
  • Enable or disable the ECM setting.
Error Code: 232

1. Can mean that a communication failure has happened between the two machines.

2. It may also mean that the user of the FAX machine you are sending to has pressed the STOP key

3. If call waiting is enabled, it may cause this error. Disable call waiting on your phone line, if you have a fax machine connected to it. The click or beep on the line that indicates you have a incoming call, can STOP a fax session.

4. Another cause of this error code is that the power was interrupted to the machine you are attempting to send a fax to.

Things you can do to solve this problem: Try them one at a time, and if they don't work, place them back the way they where before you changed it.

  • Try disableing ECM. However, this may reduce the quality of your faxes.
  • Ask the person you are sending the fax to to set the machine to receive at a slower speed.
  • Try the fax again at a different time, incase it is a problem with the phone line.
  • If you phone lines are old, or there is static on the line it may cause trouble sending a fax.If this is the case you will need to contact your local phone company or whoever is responsible for servicing your phone lines.

Jun 22, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Error codes 283 and 232 in received Faxes


basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

Jun 02, 2009 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Fax machine giving error message.


I thought you would help me with my problem not try to sell me a service plan. The problem is resolved and the machine is now working properly. If you want to know how it was achieved send $19.95 for the answer.

Dec 16, 2008 | Office Equipment & Supplies

1 Answer

Having a hard time receiving fax and sending fax from my hp-5600 all in one sends error 232 how do i fix?


This is not a fix but will probably make it work. Turn off ECM (error correction mode) set both send and receive speed to 9600.

Nov 16, 2008 | HP Office Equipment & Supplies

1 Answer

Laserjet 3330 is resulting in fax Comm Errors 327, 232, 442, 356, 421 Comm Error 327 is always with fax # 780.467.6516. i can not fax to this number and when i receive from it, it always prints a Fax...


232-A communication failure has occurred between the two machines.
327-*Reattempt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
356-The remote user has pressed the Stop key, causing the session to be aborted.
442-An error occurred during transmission after one or more partial pages had been sent. The transmitting machine was unable to restart the control channel (handshaking) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page but can also occur if the receiving fax is using a fax format that is incompatible with the HP fax machine (usually during color faxing).

Aug 15, 2008 | HP Computers & Internet

1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

Jul 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

6 Answers

Error 232 receiving fax


fax error 232 indicates a communication failure between the sending and receiving units. I'd check for line noise on the phone (you can hear it as cracks and pops) If your fax line is not dedicated, any noise from another phone pickup or an answwering machine can cause the failure.

Jul 17, 2008 | HP PSC 2410 All-In-One InkJet Printer

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