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I recently purchased 2nd hand a HP ipaq hx2000 pocket PC. It all appears to function ok apart from it will not recognise any compact flash card when I insert it into the slot. I have tried several CF cards & performed a hard reset to no avail. I do have a HP ipaq hp2210 pocket PC & the CF cards work ok in this. Can you help? Regards, Derek Collings

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Have you tried using an SD card? The hx2000 is supposed to support SD cards and CompactFlash Type II memory cards. If it doesn't respond, it's possible that your second-hand device simply has a faulty card slot.

Posted on May 10, 2008

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It could be, or it could be something to do with configuration. I researched this earlier, and this CF card problem is something that has come up for several years now, on several different devices, but usually with the Windows OS 2003 or later. Here's a basic summary of the recommendations I found :

- Soft reset the device, using the reset button (on the hx2000 series, that's recessed on the left side of the bottom of the device, and you can press it with the stylus). This sometimes solves the problem, but you will often find that it recurs afterwards. It's more of a short term fix than a permanent one.

- Back up the CF card's data, then reformat it and make sure that it is FAT32. This is the most universally recognized file format and has the least problems.

- If this doesn't work, then a last resort option would be to try backing up your device's software and performing a hard reset to return the device to its factory defaults. Make sure you have everything you want backed up before you do this, though, as it will lose all programs and files that you don't have stored. To perform a hard reset on the hx2000 series :

1. Press and hold down the Calendar and iTask buttons.
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3. Once the screen begins to fade, first release the Calendar and iTask buttons, then release the stylus from the reset button. (If you hold all three for more than two seconds, the device will disconnect itself from the battery and power off - apparently if this happens you can simply push the reset button again, or you can plug it into an AC adapter.)

The device should now begin to restart. After this, you need to select to restore the factory settings. Go to Start --> Programs --> File Explorer --> My Device, then open the iPaq File Store. In there, select all files, and then delete them.

If this doesn't work after restoring it to the factory defaults, then I think you may well be stuck with a faulty flash slot. However, let's hope it doesn't come to that - good luck with resolving this problem!

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