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My sony sx360 no longer accepts my finger print. What next??

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Take this link to the Sony Support Drivers & Downloads Website. Choose the "Scan My System" Option. Download any/all Current Updates for your system to solve your issues.
http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=DRIVER

Posted on Sep 02, 2010

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dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. c00897920.gifBefore you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
  1. In Windows, double-click the VeriSoft Access Manager icon c00897921.gif in the notification area of the taskbar to open the My Identity window. Alternately, click Start > All programs > Verisoft > My Identity .
  2. Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
  3. Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next . If you have successfully logged on to Windows, click Finish to close the wizard.
  4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin. c00897922.gif
  5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
  6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
  7. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
  8. After using the Registration Wizard to registered at least 2 fingers, click Finish .
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After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa

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