Question about Computers & Internet
I've been having technical problems with my Dell Inspiron 1501 Laptop. Every day I get a different "blue screen of death," and programs disappear from my computer. A month ago, I spent 4 hours on the phone with Dell. It would not work with the fixes they tried, so they finally remotely reloaded my operating system and I started all over again. It worked fine for 2 days, then the blue screens appeared again. (I'm using PC-cillon anti-virus that came with the computer). Anyway, I came home from work Wednesday and found that my cordless keyboard/mouse no longer worked. I changed batteries 3 times, then discovered that my computer wanted to utilize the Install Hardward Wizard to install my cordless keyboard, but I don't know where the CD that it is asking me to use.
This could be either hardware or software related. If you could tell us what the exact blue screen is I can be more specific in my answer. The possible causes for this could be virus/malware, corrupted registry(which could be due to failing harddrive), faulty memory, or faulty motherboard.
BTW, the "reload" they did will not fix much, which is why you had the same problem within days.
Posted on May 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
241 people viewed this question
Usually answered in minutes!