Logitech Cordless Keyboard

May 11, 2008

- This could be either faulty ram, faulty motherboard, or corrupted drivers. Because you are having problems with more than one device (ie sound and keyboard) it is more likely the ram or motherboard.

The first and easiest thing you can try is to download the memtest86 iso to burn to a bootable cd. This link here will automatically download it in a zipped file;
http://www.memtest.org/download/2.01/memtest86+-2.01.iso.zip

If your bios is set to boot to cd then it will run automatically when you turn on your computer(before windows loads), otherwise you need to change the settings in the bios. If your memory turns out to be faulty, then you could easily replace your ram yourself for pretty cheap. If it's not the ram, then I would recommend sending it back to dell for diagnosis and repair.

When I said their reload wouldn't fix much, I wasn't putting down Dells tech support. I was merely saying because they had to stay connected remotely they wouldn't have been able to reformat the drive, thus if it were a harddrive issue a fresh copy of a corrupted system file could be reloaded into a failing sector, or if it were ram the same problem would continue to occur.

I'll be waiting for an update :-)