Question about HP LaserJet 2420 Printer

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You can attempt to remove the fuser from the machine to have better access to the paper inside. It is very easy to damage the fuser roller and film when removing a piece of paper wrapped around inside.

We recommend calling for service, but worst case is you try yourself and can't get the paper out then you would just order a new fuser.

We can get you the fuser. Just call 262-993-1551. We offer free shipping.

Posted on Sep 02, 2010


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There is a paper jam in my hp laserjet 3055 printer and I don't know where is the door of this printer to remove the anybody please help me out.

Remove the cartridge from the printer and look for the obstructing paper especially in the arms of the paper detector switches (2 nos. in the path). If you cant see any, the paper has most likely wrapped around the pressure roller / tafflon sleeve in the fuser. Carefully remove the plate just above the cartridge labelled "Caution Hot - Avoid Contact" (after the printer has been in power OFF mode and has cooled down) by removing the two screws on either side. See if the paper has wrapped around the rollers - remove and fit back the plate. In case of repeating problem look for damages to pressure roller and the tefflon sleeve. Have the fuser serviced in that case.

May 28, 2015 | HP LaserJet 3055 All-In-One Printer

1 Answer

Paper jam when paper entered in the fuser

Be careful when removing paper from fuser area as fuser gets extremely hot. Check condition of fuser roller and clean using isopropynol or recommended cleaning fluid. If fuser is damaged it may need replacing which isn't cheap sadly.

Oct 13, 2012 | HP LaserJet 2420 Printer

1 Answer

Paper jam paper canon 2420

the problem is the paper go in wrong way and we pull out one piece of the paper is missing , the massage saying paper jam hellp us thanks

Oct 10, 2012 | HP LaserJet 2420 Printer

1 Answer

Loaded special paper in laserjet 3600 sent to print but didn't come out. sent to print again and came out on plain paper. never got the special paper out. Checked all possible jam spots.

Might be the paper wrapped to teflon sleeve in fuser assm,remove fuser assm then check, if you are able to remove remove gently, other wise teflon got damaged..

Oct 24, 2011 | HP LaserJet 3600n Printer

1 Answer

I have a hp 2430 paper jam 13.20.00 and can't find the problem

If the paper jam error first occurs just after you have replaced the toner cartridge (as it did for me), carefully look inside (with toner cartridge removed) near the rear at the fuser and there may be a black piece of paper sticking out and/or curled up against the back. I needed a flashlight to see it but still wasn't sure until I felt around and found it. It was the protective sleeve that was around the drum in the toner and when I replaced the toner I missed it. When I first powered up the printer, the sleeve got fed partially into the fuser and the tail curled up against the back, making it practically invisible. Also, with that jam, the printer made no motor or gear train noise at power on so it almost had me convinced that the motor was bad. After removing the black piece of paper, the printer initialized normally.

Oct 04, 2009 | HP LaserJet 2430 Printer

1 Answer

Paper jam at back roller, paper is wrapped around back roller

i don't think that is a back roller, is more than likely your fusing assembly. that would be the big roller just before the output assembly. unfortunately, once this occurs your fuser is not repairable. if you can remove the paper, this will happen again, with frequency. your best bet is to have the fusing assembly replaced. make sure you take it to someone that will guarantee the work for at least 90 days.

Sep 30, 2009 | HP LaserJet 1320n Printer

1 Answer

I cannot even see the "stuck" paper.

it will probably have wrapped itself around one of the fuser rollers. You may be able to see the fuser rollers from the rear of the printer and check to see. to remove the fuser is quite involved even after removing the 2 side covers, the top cover and the back cover. the fuser is the component that gets extremely hot, near the paper exit.

Sep 15, 2009 | HP LaserJet 1200n Printer

1 Answer

Error paper jam

ellow bkadam,
there something little piece of paper stuck at you fuser there.that why appear paper jammed...try to open u fuser cover...maybe it can help

Nov 07, 2008 | HP LaserJet 2840 All-In-One Printer

2 Answers


If you cant get paper out from inside after removing cartridge then there is No easy fix, and the roller at rear is called a fuser, these parts dont come out easy,machine will need all covers removed, plugs disconnected and brackets removed, gears pulled off and fuser removed, maybe replaced if there is a reason why it wrapped around roller

Oct 18, 2007 | HP LaserJet 1200n Printer

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