Question about Maxtor OneTouch 4 Plus 750GB External USB 2.0/FireWire 400 Hard Drive
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Posted on Jan 02, 2017
how do i instal software to use my maxtor external drive on my laptop it works ok on my computer
Posted on Nov 19, 2008
im going to assume your on XP for these instructions. other wise you still need to do the same thing.
right click the my computer desktop or the start menu. go down to properties. open the hardware tab. open the device manager. Scroll down to it, remove the driver, just delete the whole entry. unplug the hard drive, then plug it in again. See if that works.
hope this will fixya....
Posted on Jan 12, 2009
I have a disk that worked for me and I am running windows xp. I also have the website address that is supposed to have the 98 drivers which could work perhaps. http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Maxtor_OneTouch_Drive_USB/Win98SE_Driver&vgnextoid=b07d8b9c4a8ff010VgnVCM100000dd04090aRCRD
Guess you could try them first and if that doesnt work I could perhaps make a backup of the disk/package/mail/ worth anything?
Posted on Apr 02, 2009
Right Click on My Computer, click on Manage, go to Disk Managment, if the drive is available you will see it there. Check to see if it has a drive letter assigned to it, if not right click on it and choose Change Drive letters. Make sure you are on the external drive though, you don't want to change your C drive accidentally. It should pop up in My Computer.
Posted on May 31, 2009
I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.
I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USB extension cable and connected it to a USB port in the back and it solved the problem.
I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpowered USB hub. I have gotten it to work with a powered desktop USB hub (Belkin).
I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.
Posted on Oct 23, 2009
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