Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

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All of a sudden it's not turning on. My Hard drive is plugged in and I can hear it start to run, but the light doesn't go on and it doesn't show up on my computer no matter how many times I press the on button.

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It sounds like it powers up ok, but there is a problem with either / or the USB cable or USB port on the computer.

Try using a different cable if possible - if still no luck, try to connect to a different USB port on the computer. Older computers were built back when a USB port needed only power a mouse or keyboard. Nowadays, USB ports are powering devices with much higher power requirements. If yors is such a machine, you may have damaged the port. You can get around this problem by using a powered hub between the computer and the drive. The power from the hub will provide the power for the drive, so there will be no power taken from the computer to spin the drive.

Please rate my reply and good luck!

Posted on Sep 02, 2010

  • Steve Sep 02, 2010

    If your drive has a separate power plug, then disregard the powered hub explanation above; as it deals with the drives that get power from the USB port directly..

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