Servicing Insignia Pilot Mp3 Player from Overseas...
I was wondering if there was any way I could get this serviced by mailing it in from overseas? It was a gift to me from my father for christmas while I am over here in Iraq and for some reason it has suffered some sort of hardware failure and will not work. Is there an address I can send it to for repairs?
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Re: Servicing Insignia Pilot Mp3 Player from Overseas...
If you purchased a Best Buy™ Performance Service Plan (PSP) for your Insignia® Pilot MP3 player, then the unit has international coverage automatically and a local service center may be available to you. To speak with someone in our International PSP department call the U.S. number (406) 455-8084. They can instruct you how to get service.
If there is no Service Plan on the MP3 player the unit will have to be serviced through a U.S. Best Buy store. Our stores and servcie centers are simply not set up to handle repairs by mail, so you would need to ship the unit to a friend or relative in the states and they would need to take the unit in with a copy of the receipt for warranty verification purposes.
Hope this helps. Best regards! Ken Go Ahead. Use Us.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The thing that happened to your Insignia is this and this only .
The little piece that converts/ connects your battery to your MP3 is broken . Now , what happens is when you put it in an outlet theres enough power to just flow through and power your MP3 .
Now , what to do about it .
I know that Inisgnia DOES NOT sell any MP3s anymore , sadly . Im not sure if they have or have not stopped servicing them , though . I have an 8 GB Pilot myself . Its a great MP3 , especially because of the expandable memory , the dual audio jack , and the FM Tuner . But yea , thats what happened . If Insignia has stopped servicing them , you could buy another from 3rd party dealers , or just buy a completely new brand of MP3 .
Hope this helps !
What kind of insignia mp3 player is?
Does vista in your PC have the latest update?
While you gather that information try this (it may work, this is a generic solution)
In device manager go to the USB section and uninstall all 'unknown usb device', uninstall the ehome thing, uninstall the **** from microsoft. Make sure you have your mp3 player unplugged while your doing all this, then set it to File and folder, plug it back up and it should work.
That should work.. but if it still tries to recognize it as an eHome device, then in device manager right click on ehome and click 'update driver' and point it to the microsoft drivers you downloaded.
I am sorry to hear about your Insignia® Pilot MP3 player's cracked screen. Unfortunately cracked screens are considered to be physical damage and are not covered by the manufacturer's limited warranty nor by any Best Buy™ performance service plan or product replacement plans.
The MP3 player may still be serviceable but you would have to pay for the cost of repair. Your local Best Buy store can help you by sending the unit out for an estimate. However, my experience with these kinds of repairs is that they can often come close or exceed the cost of a comparable replacement item. It may make more economic sense to simply purchase a new MP3 player.
Hey originalle, While LCD screens from MP3 players can sometimes be replaced, repairs may often prove to be cost-inefficient when compared to buying a new product. This could be due to any number of reasons, but may often be the result of a lack of replacement parts. If you would like to get a better idea of what can be done to repair your MP3 player, you may wish to first contact Insignia® directly. An Insignia® technical support representative should be able to provide you with the pricing and availability of replacement LCD screens, but please keep in mind that the part may only be available as part of a larger assembly. Alternatively, you can always check with your local electronic repair facility to see if they are able to service MP3 players. Some companies may have access to third-party/aftermarket parts for your model, or even provide a mail-in service program for your area. If you are not sure where to look for assistance, remember that you can always check your local Yellow Pages for more information under "audio-visual repair." Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.