Question about Apple iPhone Smartphone

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My iphone works fine until I go to "phone" and the only think i can hit is clear all recents and cancel. Also, when people try to call me it's stuck on this screen too and says call failed. It's not my service bc I've paid and everything else works fine such as text messages and the 3g network.

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If you cannot clear the problem by rebooting your iphone, try to do a backup and restore of your iphone in iTunes

Posted on Sep 29, 2010

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Been doing computer repair for 15 yrs and as a business for 5 yrs

Posted on Sep 02, 2010

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1 Answer

How do I unfreeze my iPhone?


Hit the power button and the button on the screen at the same time and hold both down for at least 10 seconds it should reboot. Otherwise you will have to sync with itunes .connect the usb cord to computer first. then press the screen button and connect the phone. Press on the screen button until you connect with iTunes under recovery mode. It will either help you back up or erase everything on your iphone . it would be wise to make a back up on your computer.

Jan 13, 2015 | Apple iPhone4 4G iPhone 4

1 Answer

My phone is stuck on the slide to power off and cancel at bottom i cant slide or hit the cancel key. do you know what i can do to resolve this problem


Try a reset.

Hold down the home button (bottom middle)
and hold down the Sleep/lock button (top right)

Hold them down until the screen goes black, then once the Apple logo appears. Let go and let the phone restart it's self. That's a "reset" on an Apple device.

Aug 11, 2011 | Apple iPhone 3G

1 Answer

My 3g iPhone is has clear all recents / Cancel stuck on the screen and wont respond. it will not respond to touch, I tried to turn it off but I cant slide to turn it off. when I touch clear all or cancel...


try a soft reset hold power button and middle button at the same time until you see the apple logo...if that doesn't work you could always plug it into itunes and click restore factory settings

May 04, 2011 | Cell Phones

2 Answers

My phone is locked on the recent calls screen and although it has let me clear all recent calls it won't let me cancel the function, so I am not able to return to the screen to let me view phone book or...


you need to reboot the phone. if that doesnt work hold down the home key for a minute. as well or simply sync it back to itunes. gives it a quick refresh

Mar 25, 2011 | Apple iPhone 3G

2 Answers

My iphone screen is stuck. I am in the "phone" area and would like to make a call. But, it is stuck on the list of recent calls, and only gives me the option to "Clear all Recents" or...


Do a soft reset Hold down the 'home' and 'power' buttons simultaneously till the screen goes black and you see the apple logo again ... that should fix it .
Hope I helped :)

Mar 09, 2011 | Apple iPhone Smartphone

2 Answers

My 3g iPhone is has clear all recents / Cancel stuck on the screen and wont respond. it will not respond to touch, I tried to turn it off but I cant slide to turn it off. when I touch clear all or cancel...


Hi, touch pad is dead and will need to be replaced.
If you downloaded or visited the web on your phone , that might attract VIRUS on the phone and it will make the phone to malfunction.

Need to flash your iphoneto restore back the phone to the normal state.

FORMATTING PHONE
Formatting a phone is the same as flashing a phone to remove VIRUS infections on phones.

You can use this link to flash the phone and remove any VIRUS infection on the phone.
Read and learn more about flashing and how to flash a phone on this link.

unlocktotalk.com/UnlockCodeInstructions.htm),

Take care.

Aug 03, 2010 | Apple iPhone Smartphone

1 Answer

The phone is stuck in the turning off the mode.


hold down the power and home button at the same time until the screen goes black then keep holding. wait until you see the apple logo, then you will be good.

Apr 05, 2010 | Apple iPhone Smartphone

1 Answer

DOWNLOADED THE NEW UPDATE FOR THE IPHONE YESTERDAY AND IT STOPPED WORKING IN THE SHUT DOWN SCREEN. THE SCREEN WONT RESPOND


Found this on macfixit website, might be helpful:-

If the iPhone is inoperable, try clearing freezes by pressing the "home" button for about 10 seconds. If this doesnt work, try turning it off and back on by pressing and holding the sleep/wake button until the red slider appears. To fully reset the device, press both of these buttons together for about 10 seconds until the Apple logo appears.

Lastly, try restoring the iphone which will remove all personal data and clear any settings you may have applied which might be conflicting with the new software update. To do this, connect it to your computer and launch iTunes. Then select the phone and in the "Summary" tab select the "Restore" option. If you have not backed up your phone, be sure to select the option to do that, otherwise this option is not needed. After the restore has completed, you will need to activate the phone with iTunes (the phone should instruct you to do this), and then restore the phone's data and settings from your most recent backup.

Jun 21, 2009 | Apple iPhone Smartphone

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