Question about Sony NWZS540 (16 GB) Digital Media Player

2 Answers

The player will shut off during playback and then get stuck at the walkman loading screen. It stays that way until the battery runs out.

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  • mattstark Sep 02, 2010

    I have the latest firmware. The player was working fine up until 3 days ago. I formatted the memory thinking that maybe something was corrupted. I don't know if I can keep it on long enough to update the firmware. How can I tell if it is a hardware failure?

  • mattstark Sep 02, 2010

    I have the latest firmware. The player was working fine up until 3 days ago. I formatted the memory thinking that maybe something was corrupted. I don't know if I can keep it on long enough to update the firmware. How can I tell if it is a hardware failure?

  • mattstark Sep 02, 2010

    I don't think my problem is related to the firmware version. I have formatted the device thinking it was a data corruption issue but that didn't help. How do I know if it is hardware failure. The device locks up at the walkman loading screen. I have a NWZ-S545BLK.

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Have you tried to reset the player ? if not try to reset , also check if the files loaded have any virus or malware in them. If so connect to PC and scan , delete or quarantine such files, if so remove all files off and format the drive, then load up safe files.
Try this out.

Posted on Sep 02, 2010

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A software update is needed to get the problem fixed.
You can do it from the sony website if it is available there or contact the service center for sony.

Posted on Sep 02, 2010

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I have a sony nwz-s545 mp3 player. It worked perfectly until last week. Now I connect it to the computer, it says "Connected USB. The timer and alarm will become invalid", stays like this for...


Before I can answer this question could you answer this question? This will help me to better assist you with a solution.

When the Walkman's screen shuts off, is your computer screen on? Or has your computer screen gone to sleep?

Reason being: When I plug my Sony Walkman in, it will charge. But if my computer has gone to sleep, it will shut the Walkman screen off and stop charging.

Could this be a problem with the battery?
It could be a possibility. If the above reason does not apply to you, then it could be the battery.

How can I check or replace it?
Your best bet is to check the Sony Walkman website, I have included this below. If any of their solutions do not work, then give them a call or chat with a representative. They have been very helpful to me when I needed it, I'm sure they will do the same with you. If they cannot fix it, ask them if they can replace it for you. They might ask a few questions, but they should be able to help hopefully.

Hope I was of some help to you. Good luck. If I can help you with anything else, feel free to send me an email and I will do my best to help you.

Sony Walkman Website Support

http://esupport.sony.com/US/perl/model-home.pl?mdl=NWZ-S545&region_id=1

They have solutions to a lot of problems on this site. If the URL does not work, go to google and type in www.sony.com then use the menus at the top of the screen to find your player model. It will lead you to the same site.

If you need any more help, my email is below, I will do what I can to assist you

sammi-jo-91@hotmail.com

Hopefully this helped you, take care, and remember if you need anything, just send an email.

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Find a needle and press the reset button at the bottom by it.I havesolved thesame problem by this way.

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