Question about Garmin nuvi 255W GPS Receiver

3 Answers

I cant find where to register and how to send in for repairs...sounds like battery is bad. Bot at Best Buy in March

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  • rondopp Sep 04, 2010

    Steve...I will give that a try as soon as I buy the chord to do what you suggest.



    I'll let you know.

  • rondopp Sep 13, 2010

    I have registered my unit and plugged it to my computer so it can't be analyzed...I was tthat batteries seldom go out and I can't conceive that I can't get decent service direct from the Co. in Olath..thanks for your help.

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  • Master
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You need to go to this site to register your GPS device where you will then be able to get support and technical help for items still under warranty :-
https://my.garmin.com/mygarmin/marketing/register.htm

Hope this helps and thank you for using FixYq

Posted on Sep 08, 2010

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  • Garmin Master
  • 3,287 Answers

Before you send the unit in - connect it to your USB port on your computer for 5 or more hours, then disconnect. Turn it on by sliding and holding the power switch to the on position for 10 seconds, then release. The battery should last YEARS. The problem you describe happens a lot to these units if they're used nearly exclusively with a car charger. You can do this as often as needed.

If it still won't turn on contact Garmin Support by phone to discuss other possible remedies. You can arrange for return of the nuvi via voice as well.

Please rate this reply - good luck!

Posted on Sep 02, 2010

  • Steve Sep 02, 2010

    You can register the nuvi at Garmin's "Product Registration Page"

  • Steve Sep 16, 2010

    There are some technical problems I am experiencing with the FixYa site. As a result, I was unaware that you had a followup question until just now. I have asked the FixYa site support people about the problem and have been told they "are working on it."

    I understand you bought a cord and plugged the nuvi in as described - but it did not resolve the problem. Your nuvi should be covered by the Garmin warranty if you purchased as new from Best Buy in March of this year. You should not have to pay for repairs - but will likely incur costs associated with shipping to Garmin.

    I haven't had to telephone Garmin support in some time, but back then I found them to be knowledgeable and most helpful. If you can't get satisfaction you could try following the steps detailed on the Garmin Warranty Page:
    http://www8.garmin.com/support/warranty....

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  • Garmin Master
  • 75,822 Answers

You can send it here (link below), it is a lower cost than sending it to Garmin who charge $135.00 for a battery replacement.

http://www.megagps.com/techservicestuneup.aspx?gclid=CK6sr8Ch6aMCFSISagodkyGx8w

Posted on Sep 02, 2010

  • yadayada
    yadayada Sep 10, 2010

    I gave u the info u need, please use it

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