Question about Seca 354 Digital Baby Scale Pediatric Scale, 44 110 Lb X 0.5 2.5oz

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ERR12 AND16 KEEP COMMING UP NEW SCALES unable to reset

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Err 12 Inital load is too high power on zero point outside permissible range
Err 16 No zero point available, unable to calculate weight
Check no load on platform
Check the sensor this could be defective. This is the most likely

Posted on Mar 02, 2011

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Scale keeps showing lo no weight


Try taking the battery out and putting it back in, also there should be a small reset button. You will need a toothpick to push the reset button. Allow time for the scale to reset before stepping on it.

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According to Holmes, one of the causes of the Reset light staying on is scale buildup on the heating element.

Remove Scale: Allow to cool before maintenance.
1. Repeat steps 1-5 in the Daily Maintenance section.
2. Clean the base by partially filling the base with one
8-oz cup of undiluted white vinegar. Let solution stand
20 minutes, cleaning all interior surfaces with a soft
brush. Dampen a cloth with undiluted white vinegar
and wipe out entire base to remove scale.
3. Rinse with clean warm water to remove scale and the
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4. Wipe the heating element clean with a soft cloth after
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If the scale has really built up it might take longer than 20 mins for the vinegar to get rid of it and you might need to refresh with new vinegar.

Your Manual can be found at this link:
http://www.holmesproducts.com/Manuals/Holmes/HM5250-UC_English.pdf

Good Luck.

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