Question about Canon PIXMA MP620 All-In-One InkJet Printer

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Yesterday morning my cat managed to knock my already temperamental MP620 off the shelf and it crashed to the floor. Nothing is apparently broken, but I cannot clear the "paper is jammed" message. Perhaps there is something broken inside, but don't think so. Any help?

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You probably broke the sensor that detects "paper is jammed",
such that it is returning that signal even when it should NOT be returning that signal.

Find the sensor -- maybe, it is something "mechanical" that is just "stuck" in the "wrong" position, and "clearing" that sensor will reset it to "no-jam" status.

Or, replace the printer, since it probably would be more expensive for a printer-technician to repair, than to replace it.

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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