Question about Insignia Pilot MP3 Player

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Frozen NS-8V24 Ok, so I was listening to my Insignia player the other day, and it shuts off on me. I turned it back on, and it was fine, up until the little box that says "Profiling media files" pops up. It just stays there. Now, I turned it off for a day, turned it back on, and it still stays at the "Profiling media files" box. I kept it on until the battery ran out of juice, and when I plug it into my computer for it to charge, it still stays at the "Profiling media files" box, and it cannot charge. What should I do?

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I pulled the battrery cover off and removed the battery. Leaved out for a couple of minutes then replaced and reversed the order. Then I turned it back on, and it still stays at the "Profiling media files" box. What should I do?

Posted on May 04, 2009

Get a small philips screwdriver and remove the small screw on the reverse of the unit. Pull the battrery cover off and remove the battery. Leave out for a couple of minutes then replace and reverse the order. charge unit and it will work fine. Software issue

Posted on Jun 02, 2008

Take a small phillips screw driver and remove the small screw on the back of the unit and pull the battery cover off. Now remove the battery pack and leave out for a couple of min. then reverse the order. Re-charge and the unit will be fine. Software issue.

Posted on Jun 02, 2008

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