Question about Epson Stylus Pro 4000 InkJet Printer
I just replaced motor/cap assy, maint tank assy and all ink 'filters'. At start up, error message 10007 (time out) blocks re-setting any other items. HELP!
Thank youk, john
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Posted on Jan 02, 2017
Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.
The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.
For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.
I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.
If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.
Happy trouble free printing
The INK Store (UK & Europe)
Posted on Jul 15, 2008
Found the solution at
Try pressing down on the cartridges after inserting them and closing the top of the cartridge carriage. Worked like a champ on my R320 printer!
Cleaning the contacts on the cartridge with a soft tissue may help too.
Posted on Feb 11, 2009
I tried two things of which one solved the problem. I am not sure which. Secondly, I have an R260 printer which is a less featured member of the printer family uses Claria inks like R360 and R380. I called Epson and they simply sent me replacement cartridges for the two black ink cartridges with which I had a problem. My printer did not recognize these new cartridges either. I noticed that both the ones I bought and the replacement ones have a slot hole near the green chip on the cartridge. The empty cartridge did not have this slot. They just had some circular depressions. So, I put a piece of masking tape over the slot and tried again but still no luck. However, when I removed the cartridge, this time a small piece popped out. This piece connects to pins on both sides. So, it is obviously an interface between the cartridge and the printer. I pressed this piece back in, replaced the cartridge with the tape on it back it and, voila, it works. Most likely this interface piece was loose and simply pressing on the cartridge didn't get it in far enough or who knows. You maybe able to take thiis piece out and replace it or merely push down on it with a pen but first, flash a light on it first to see if it is not sitting awkwardly.
Posted on Apr 13, 2009
Try to run the ink pad reset utility software.
Please log on to epson.com. The software runs on win xp and win vista.
Posted on May 03, 2009
i had this happen to me twice with two different people, it is highly possible that your black inks are defective, its also highly possible that one of the other inks are causing this error. take them all out, and put one and see what happens, do this one at a time until you see something screwey.
also possible, the contacts on the printhead are dirty or are pushed in.
also possible, bad printhead.
Posted on Jun 27, 2009
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