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States "cpu temperature error" press F1 to resume, but computer just shuts down again. fans seem to be working properly

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Hi the problem you are having is that the processor is getting to hot and your computer is shutting down to prevent damage, the chances are the air vents are full of dust and will need cleaning out, these are the vents that sit under the fan and on top of the processor.

if you know what your doing then the fan will need taking off and also the heat sink and when this is off you will need to clean off all the old heat sink paste from the top of the processor and also the bottom of the heat sink, you will then need to get some new heat sink paste and put this on top of the processor a good layer then let it dry for 15 to 20min then refit the heatsink and fan then leave it for another 15 to 20 min for it to settle then try switching it back on

make sure its unplugged whilst you are messing inside the computer,

if you are unsure what you are doing then please leave it to someone who does or look on the net for a guide on, how to replace heat sink paste on a processor, then hit search and that should list sites that will guide you through the process.

if after doing the above your still getting the same message then the chances are the damage is all ready done and the processor will need replacing.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Posted on Sep 02, 2010

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You are going to have to go into the BIOS setup to see what is happening. I have no idea what kind of computer you have, so you'll need to follow the screen prompt to get into the settings. At startup, you should see something like "press DEL to enter setup." Do that.
The first thing I would try is to reset the settings to default (that should be on the menu or at the bottom of the setup window. If that doesn't work, you'll need to look for another menu item that speaks to alarms and a setting that tells the system what errors to halt on. There may even be a menu item that lets you look at the logfile of the errors.
The first thing I mentioned, though, should work.

Posted on Sep 02, 2010

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